BEER-WINE-LIQR/CLERK

The Kroger Co.•Denver, CO

7d•Onsite

About The Position

The Beer-Wine-Liquor Clerk creates an outstanding customer experience through exceptional service and helps maintain a safe, clean environment that encourages customers to return. The clerk assists the department manager in meeting sales and profit goals and monitors established quality assurance standards. The position demonstrates the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. The clerk supports department operations by helping execute adult beverage displays and promotions, providing product information and recommendations, preparing and labeling merchandise, and maintaining product quality, inventory, and appropriate cooler temperatures. The role also includes following safety procedures, inspecting equipment, and reporting discrepancies, accidents, safety risks, or illegal activity to management. The position may be part-time or full-time; the posting does not specify the employment type for this particular opening.

Requirements

Must be at least 21 years of age.
Ability to handle stressful situations.
Effective communication skills.
Knowledge of basic math.

Nice To Haves

Beer, wine, or liquor experience.
Knowledge of imported and domestic varieties, flavor profiles, and how they are made.
Knowledge of industry trends in specialty wines and beers as they relate to customers.
Retail experience.
Ability to speak, read, and/or write in a second language.

Responsibilities

Promote trust and respect among associates.
Create a welcoming environment for customers and answer questions about products sold in the department and store.
Maintain knowledge of department products and respond to customer questions or make suggestions.
Assist with adult beverage display plans and special in-store promotions in consultation with store management.
Maintain familiarity with adult beverage product names, pronunciation, origins, and industry terms.
Inform customers about Beer/Wine/Spirits specials and recommend products that meet their needs.
Prepare, package, label, and inventory merchandise appropriately.
Check product quality and freshness, review sell-by dates, and take appropriate action.
Label, stock, and inventory department merchandise.
Report product ordering or shipping discrepancies to the department manager.
Maintain a positive attitude and stay current with present, future, seasonal, and special advertisements.
Maintain proper temperatures in cases and coolers and keep temperature logs.
Comply with safety procedures, reinforce safety programs, identify unsafe conditions, and notify store management.
Inspect equipment as part of preventive maintenance and notify the appropriate manager of items needing repair.
Notify management of customer or employee accidents.
Report safety risks, issues, and illegal activity, including robbery, theft, or fraud.
Perform the essential functions of the position with or without reasonable accommodation.

Benefits

Healthcare coverage, including medical, dental, vision, and prescription coverage, subject to plan terms and eligibility.
Paid time off, including holiday and sick pay based on eligibility and length of service.
Employee Assistance Program counseling and confidential financial tools and coaching.
Associate discounts on purchases, including food, travel, and technology.
Up to $21,000 in tuition reimbursement over a career through the Continuing Education program.
Training programs and career pathways.
Paid time off such as vacation, sick leave, and parental leave, subject to applicable criteria.
Participation in a 401(k) plan, subject to eligibility requirements.
Group term life insurance for eligible associates.
Eligibility for an annual bonus based on company performance.
Tuition assistance, college scholarships, and educational leave of absence, subject to varying criteria and eligibility requirements.
Internal training and development resources.