Bed Management Scheduler

Lehigh Valley Health NetworkAllentown, PA
Onsite

About The Position

Lehigh Valley Health Network (LVHN) is seeking a Bed Management Scheduler to coordinate inpatient/observation bed assignments from ED, PACU, and direct admits for all sites. The role involves performing account creation in EPIC for direct admissions and patient transfers, and coordinating the release of decedent persons with funeral homes. This position works collaboratively within the Capacity Command Center to promote efficient patient movement and ensure optimal patient flow across all LVHN campuses.

Requirements

  • High School Diploma/GED
  • Ability to work independently, but can work in a team environment.
  • Knowledge of insurances and medical terminology.
  • Proficient in Microsoft Office programs.
  • Excellent telephone skills.

Nice To Haves

  • Excellent telephone skills with the ability to problem solve

Responsibilities

  • Assigns beds for all sites from ED, PACU, and direct admissions.
  • Manages telephone calls, including opening transfer center case records for the transfer center RNs to complete.
  • Manages all calls concerning decedent affairs, releases decedents to funeral directors.
  • Calls resource to move decedents when needed.
  • Ensures successful completion of account creation, demonstrating knowledge of hospital insurance.
  • Coordinates and prioritizes to expedite patient flow activities.
  • Works to prevent bottlenecks from the EDs and PACUs at all LVHN campuses.

Benefits

  • Great Place to Work® certification
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