Bed Management Coordinator
About The Position
Presbyterian Healthcare Services is hiring a Bed Management Coordinator to coordinate patient throughput and flow at Presbyterian and Kaseman Hospitals. In collaboration with the nursing bed coordinator and/or hospital supervisor, the coordinator enters admission, discharge, and transfer (ADT) activity in EPIC; works with medical staff and referring providers; verifies appropriate admission status and accurate accommodation codes in Medipac; and escalates issues that negatively affect patient flow. The role also supports bed management and admitting systems, hospital capacity planning, and daily transport operations. This is a PRN, non-exempt position based at the Reverend Hugh Cooper Administrative Center in Albuquerque, New Mexico, with varied days and hours.
Requirements
- High school diploma.
- Strong computer skills.
- Successful completion of Medipac competency training.
- Medical terminology knowledge or completion of a medical terminology class within three months.
- One to three years of customer service experience.
Responsibilities
- Develops and revises the Bed Management Center program at Presbyterian and Kaseman Hospitals.
- Implements hospital missions, philosophies, goals, standards, policies, and procedures related to patient flow and throughput.
- Makes independent decisions about patient placement.
- Identifies and resolves issues affecting patient throughput or access at Presbyterian and Kaseman Hospitals.
- Coordinates with internal and external customers to facilitate appropriate patient placement and optimize access to hospital resources.
- Assists with processing and resolving interdepartmental and internal operational issues related to bed management and patient throughput.
- Provides clerical and/or secretarial duties.
- Accesses and enters patient information in computerized systems to direct clients and customers.
- Provides information to nursing supervisors and other clinical leaders to support management of the hospitals' Capacity Management Plan.
- Provides customer service to referring facility physicians and staff, patients and families, and internal customers such as physicians and nurses.
- Performs primary admission functions for Presbyterian, Kaseman, and Rio Rancho facilities, including admitting, changing patient status, discharging, and transferring patients.
- Provides and/or coordinates technical support for bed management and admitting software systems.
- Covers for the Staffing Coordinator in their absence.
- Provides dispatcher oversight of daily Transport Department operations using the automated transport system.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Short-term disability insurance
- Long-term disability insurance
- Group term life insurance
- Other optional voluntary benefits
- Employee wellness rewards program, with opportunities to earn gift cards and other rewards
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
