Bed Management Coordinator

Presbyterian Healthcare Services

23h • $17 - $29 • Onsite

About The Position

Presbyterian Healthcare Services is hiring a Bed Management Coordinator to coordinate patient throughput and flow with the nursing bed coordinator and/or hospital supervisor. The role enters admission, discharge, and transfer (ADT) activity in EPIC for Presbyterian and Kaseman Hospitals. The coordinator interacts with medical staff within the system and referring providers, confirms appropriate admission status, maintains accurate accommodation codes in Medipac, and escalates issues that negatively affect patient flow.

The position supports bed management and admission operations across Presbyterian, Kaseman, and Rio Rancho facilities, including patient placement, customer service, software support, and transport dispatch oversight. It is based at the Reverend Hugh Cooper Administrative Center and is a full-time, non-exempt position with varied days and hours.

Requirements

• High school diploma.
• Strong computer skills.
• Successful completion of Medipac competency training.
• Medical terminology knowledge or completion of a medical terminology class within 3 months.
• One to three years of customer service experience.

Responsibilities

• Deploy programmatic development and revision of the Bed Management Center at Presbyterian and Kaseman Hospitals.
• Implement hospital mission, philosophies, goals, standards, policies, and procedures related to patient flow and throughput.
• Make independent decisions related to patient placement.
• Identify and resolve issues affecting patient throughput or access at Presbyterian and Kaseman Hospitals.
• Interact with internal and external customers to facilitate appropriate patient placement and optimize access to hospital resources.
• Assist with processing and resolving interdepartmental and internal operational issues related to bed management and patient throughput.
• Provide clerical and/or secretarial duties.
• Access and enter patient information in computerized systems to direct clients and customers.
• Assist Nursing Supervisors and other clinical leadership with information to manage the hospitals' Capacity Management Plan.
• Provide customer service to referring facility physicians and staff, patients and families, and internal customers such as physicians and nurses.
• Perform primary admission functions for Presbyterian, Kaseman, and Rio Rancho facilities, including admitting, changing patient status, discharging, and transferring patients.
• Provide and/or coordinate technical support for bed management and admitting software systems.
• Provide coverage for the Staffing Coordinator in their absence.
• Provide dispatcher oversight of daily Transport Department operations using the automated transport system.
• Ensure patients are admitted at the appropriate admission status, accommodation codes are accurate in Medipac, and patient-flow issues are escalated through appropriate channels.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Short-term disability insurance
• Long-term disability insurance
• Group term life insurance
• Other optional voluntary benefits
• Employee wellness rewards program, with opportunities to earn gift cards through wellness activities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED