Bed Management Coordinator
About The Position
Presbyterian Healthcare Services is hiring a part-time Bed Management Coordinator based at the Reverend Hugh Cooper Administrative Center in Albuquerque, New Mexico. This non-exempt, night-shift role coordinates patient throughput and flow in collaboration with nursing bed coordinators and hospital supervisors. The coordinator enters admission, discharge, and transfer (ADT) activity in EPIC for Presbyterian and Kaseman Hospitals and works with medical staff and referring providers to support appropriate patient placement and access to hospital resources. The position also helps ensure correct admission status and accommodation codes in Medipac and escalates issues affecting patient flow. The coordinator supports bed management operations at Presbyterian and Kaseman Hospitals, provides admission functions for Presbyterian, Kaseman, and Rio Rancho facilities, and assists clinical leadership with capacity management. The role also includes customer service, clerical support, technical support for bed management and admitting systems, coverage for the Staffing Coordinator when needed, and oversight of daily Transport Department dispatch operations through an automated transport system.
Requirements
- High school diploma.
- Strong computer skills.
- Successful completion of Medipac competency training.
- Medical terminology knowledge or completion of a medical terminology class within 3 months.
- One to three years of customer service experience.
Responsibilities
- Deploy and revise the Bed Management Center program at Presbyterian and Kaseman Hospitals.
- Implement hospital missions, philosophies, goals, standards, policies, and procedures related to patient flow and throughput.
- Make independent decisions about patient placement.
- Identify and resolve issues affecting patient throughput or access at Presbyterian and Kaseman Hospitals.
- Coordinate with internal and external customers to facilitate appropriate patient placement and optimize access to hospital resources.
- Assist with processing and resolving interdepartmental and internal operational issues related to bed management and patient throughput.
- Provide clerical and/or secretarial duties.
- Access and enter patient information in computerized systems to direct clients and customers.
- Assist Nursing Supervisors and other clinical leaders with information for managing the hospitals’ Capacity Management Plan.
- Provide customer service to referring-facility physicians and staff, patients and families, and internal customers such as physicians and nurses.
- Perform admission functions for Presbyterian, Kaseman, and Rio Rancho facilities, including admitting, changing patient status, discharging, and transferring patients.
- Provide and/or coordinate technical support for bed management and admitting software systems.
- Provide coverage for the Staffing Coordinator in their absence.
- Oversee daily Transport Department dispatch operations using the automated transport system.
- Coordinate patient throughput and flow with the nursing bed coordinator and/or hospital supervisor.
- Enter admission, discharge, and transfer activity in EPIC.
- Interact with medical staff and referring providers, ensure patients are admitted under the appropriate status, confirm accommodation codes in Medipac, and escalate issues that negatively affect patient flow.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Short-term disability insurance
- Long-term disability insurance
- Group term life insurance
- Other optional voluntary benefits
- Employee Wellness rewards program, with opportunities to earn gift cards through wellness activities
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
