Beauty Team Leader - Cary

Teso Life • Cary, NC

1d • Onsite

About The Position

The Beauty Team Leader is the frontline execution lead for the store’s Beauty area. The role is primarily responsible for product merchandising, replenishment and recovery, expiration-date checks, Tester management, price labels, promotional display maintenance, stockroom organization, receiving support, area cleanliness, product recommendations, development of the Assistant Team Lead, and coaching of team members.

Under the direction of the Store Manager and Assistant Store Manager, the Beauty Team Leader leads or supports employees in the assigned area in completing daily tasks. The role ensures organized merchandising, accurate pricing, timely replenishment, cleanliness, and proper customer service.

Requirements

• High school diploma, vocational secondary school education, or above.
• Strong execution and sense of responsibility.
• Good customer-service orientation and attention to detail.
• Effective communication and teamwork skills.
• Familiarity with, or willingness to learn, product merchandising, replenishment and recovery, price labels, expiration management, customer service, cleanliness, receiving organization, and basic work records.

Nice To Haves

• Experience in retail, supermarkets, convenience stores, beauty, collectible/toy retail, lifestyle retail, or service industries is preferred; candidates without experience may be trained.

Responsibilities

• Shelve and merchandise Beauty products, front-face shelves, fill gaps, organize categories, and maintain full shelves.
• Ensure merchandise is neatly displayed and price labels and promotional labels are accurate, clear, and current; correct or report merchandising and pricing issues.
• Complete daily replenishment, recovery, FIFO rotation, and product put-away; monitor inventory conditions and provide timely feedback or assist with adjustments.
• Keep aisles clear during replenishment and ensure merchandise does not obstruct customer traffic.
• Maintain price labels and promotional materials, removing or replacing expired materials and supporting display adjustments for new products and promotions.
• Check Beauty product expiration dates and monitor near-expiration, damaged, contaminated, spoiled, or otherwise unsellable products; remove, document, and report exceptions.
• Maintain Tester cleanliness, placement, barcode covering, records, and disposal; remove, document, and report Tester exceptions.
• Execute Beauty promotions and new- and priority-product displays; monitor sales performance and customer feedback and recommend merchandising adjustments.
• Welcome customers, provide friendly service and basic product recommendations, and escalate complaints, returns, exchanges, and issues that cannot be resolved.
• Coach new employees on product locations, replenishment standards, service language, and work processes.
• Assign team member tasks and oversee replenishment, recovery, cleanliness, price labels, stockroom organization, and related work; address and report team member issues.
• Participate in opening and closing meetings and communicate area priorities, promotions, replenishment arrangements, and corrective actions.
• Complete or assist with work records, expiration records, receiving-exception records, and corrective-action feedback on time.
• Assist the Assistant Store Manager and Store Manager in analyzing recurring issues and driving corrective actions.

Benefits

• 401(k), subject to eligibility requirements
• 401(k) matching, subject to eligibility requirements
• Paid sick leave
• Employee discount
• Health insurance
• Paid time off
• Quarterly performance-based bonus, subject to program eligibility requirements, performance criteria, and terms

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED