Beauty Team Leader - El Paso

Teso Life•El Paso, TX
•Onsite

About The Position

The Beauty Team Leader is the frontline execution lead for the store’s Beauty area. Under the direction of the Store Manager and Assistant Store Manager, this role leads or supports employees in completing daily tasks and maintaining organized merchandising, accurate pricing, timely replenishment, cleanliness, and proper customer service. Responsibilities include product merchandising and recovery, expiration-date checks, Tester management, price labels, promotional displays, stockroom organization, receiving support, product recommendations, development of the Assistant Team Lead, and coaching team members.

Requirements

  • High school diploma, vocational secondary school, or above.
  • Strong execution and sense of responsibility.
  • Good customer-service skills and attention to detail.
  • Effective communication and teamwork skills.
  • Familiarity with, or willingness to learn, product merchandising, replenishment and recovery, price labels, expiration management, customer service, cleanliness, receiving organization, and basic work records.

Nice To Haves

  • Experience in retail, supermarkets, convenience stores, beauty, collectible/toy retail, lifestyle retail, or service industries; candidates without experience may be trained.

Responsibilities

  • Shelve and merchandise Beauty products, face products, fill gaps, organize shelves, and maintain full, neat displays.
  • Ensure price labels are accurate, centered, legible, and matched to the correct products; keep POP and promotional labels current.
  • Correct out-of-stocks, misplaced items, incorrect labels, and disorganized displays, and report issues to the Assistant Store Manager or Store Manager.
  • Complete daily replenishment, recovery, FIFO rotation, and product put-away.
  • Monitor fast-selling and slow-moving products, out-of-stocks, insufficient inventory, and excess stock; provide feedback and assist with adjustments.
  • Keep aisles clear during replenishment and ensure merchandise does not obstruct customer traffic or get placed directly on the floor or dragged.
  • Remove or replace expired promotional, sale, POP, and display materials, and support updates for new products, promotions, and priority merchandise.
  • Check product expiration dates and monitor products that are near expiration, damaged, contaminated, spoiled, or otherwise unsellable.
  • Maintain Tester cleanliness, placement, barcode covering, records, and disposal; remove, document, and report expired products or Tester exceptions immediately.
  • Execute Beauty promotions and new-product and priority-product displays; monitor sales, customer feedback, and product movement and recommend merchandising adjustments.
  • Welcome customers, provide friendly service, learn product selling points, and offer basic product recommendations.
  • Escalate customer complaints, returns or exchanges, negative feedback, and issues that cannot be resolved.
  • Coach new employees on product locations, replenishment standards, service language, and work processes.
  • Assign tasks and oversee team members’ replenishment, recovery, cleanliness, price labels, stockroom organization, and related work; address and report team member issues involving discipline, service, execution, or teamwork.
  • Participate in opening and closing meetings and communicate area priorities, promotions, replenishment plans, and corrective actions.
  • Complete or assist with work records, expiration records, receiving-exception records, and corrective-action feedback on time.
  • Assist the Assistant Store Manager and Store Manager in analyzing recurring issues and driving corrective actions.

Benefits

  • 401(k) and 401(k) matching, subject to eligibility requirements.
  • Paid sick leave.
  • Employee discount.
  • Health insurance.
  • Paid time off.
  • Quarterly performance-based bonus, subject to eligibility requirements, performance criteria, and the Company’s bonus program.
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