Beauty Counter Manager - Trish McEvoy - Cherry Creek Shopping Center

Nordstrom • Denver, CO

1d • Onsite

About The Position

The Beauty Counter Manager at Nordstrom’s Beauty Department represents the Trish McEvoy brand and creates personalized beauty experiences for customers. The role combines sales and education, with responsibility for maximizing sales and building a customer following in-store and digitally. The position is suited to someone passionate about beauty trends who thrives in a commissioned sales environment.

The manager provides makeup applications and skincare analyses, recommends products based on customer goals, and helps maintain an inclusive and welcoming environment. They set and pursue sales goals, use in-store and digital selling tools, coordinate vendor events and promotions, maintain vendor relationships, keep the department organized and clean, stay informed through trainings, and support sales transactions and Nordstrom Rewards enrollment.

The role requires a flexible schedule based on business needs, including evenings and weekends. Physical demands include continuous movement for 6–8 hours per shift, frequent bending, twisting, squatting, flexing, reaching, and hand use; handling bulky or awkward merchandise, including overhead lifting; regularly lifting up to 10 pounds and occasionally up to 25 pounds.

The stated hourly pay range is $23.75–$24.75. Beauty and Men’s Fragrance sales roles typically receive 3% commission. The position may also be eligible for performance-based incentives or bonuses.

Requirements

• Passion for customer service and beauty, including trends, makeup application, and skincare.
• Ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
• Empathy and respect for all customers, providing a supportive environment during makeup and skincare application.
• Strong multitasking, organization, and follow-through skills.
• Drive to achieve sales goals and interest in using networking and technology.
• Ability to work a flexible schedule based on business needs, including evenings and weekends.
• High level of ownership, accountability, and initiative.
• Ability to meet the described physical demands, including continuous movement for 6–8 hours per shift and lifting merchandise up to 25 pounds occasionally.

Responsibilities

• Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
• Collaborate with team members to create a welcoming and inclusive environment for customers.
• Set and achieve personal and counter sales goals using in-store and digital selling tools, including text and social media.
• Manage the scheduling and execution of vendor events and promotions.
• Build and maintain vendor relationships to maximize business results.
• Keep the department organized, clean, and customer-ready.
• Stay current on beauty trends, products, and industry knowledge through Nordstrom and luxury brand partner trainings.
• Manage sales, refunds, and exchanges, and build customer loyalty by opening Nordstrom Rewards program accounts.

Benefits

• Medical, vision, dental, retirement, and paid time away.
• Life insurance and disability coverage.
• Merchandise discount and EAP resources.
• 401(k).
• PTO accruals and holidays.
• Potential eligibility for performance-based incentives or bonuses. Eligibility requirements may apply based on location, job level, classification, and length of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed