Beauty Counter Manager - Estee Lauder, Moreno Valley - Full Time

Macy's • Moreno Valley, CA

2d

About The Position

The Beauty Counter Manager leads a team of Beauty Advisors and manages the day-to-day business for a specific cosmetics brand. The role combines team leadership, customer engagement, and sales management to provide personalized beauty consultations, expert product application, and service tailored to each customer’s preferences. The manager develops client relationships through outreach and follow-up, works to meet and exceed sales goals, analyzes business performance, and coordinates vendor events and promotions. The role also oversees merchandising, stock replenishment, hygiene, and team performance to maintain brand standards and a polished customer experience.

The Counter Manager sets a positive example for the team, reviews daily sales goals, and stays current on product launches, best-sellers, and beauty trends. They support customers and colleagues on the sales floor, maintain clean and well-stocked testers and current displays, coach the team on loyalty benefits, and encourage collaboration and continuous improvement.

This position requires regular attendance and punctuality, flexible availability for days, evenings, weekends, and holidays, and the ability to communicate effectively in English. It involves frequent use of computers and other technology, including handheld equipment and cash registers. Physical requirements include talking, lifting, constant movement, standing, reaching, stooping, kneeling, crouching, and climbing ladders; standing for at least two consecutive hours and lifting at least 25 pounds; and visual abilities including close and color vision, depth perception, and focus adjustment.

Requirements

• 3–5 years of relevant retail, beauty, or leadership experience preferred.
• Flexible availability, including days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, co-workers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Ability to manage multiple priorities in a fast-paced environment with attention to detail.
• Ability to demonstrate flexibility, sound judgment, and a passion for the beauty industry.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Nice To Haves

• 3–5 years of relevant retail, beauty, or leadership experience is preferred.

Responsibilities

• Lead a team of Beauty Advisors and manage the business for a specific cosmetics brand.
• Deliver personalized customer consultations, expert product knowledge, and exceptional service.
• Develop client relationships through outreach and follow-up.
• Review and analyze sales performance across daily, weekly, monthly, seasonal, and annual periods, and implement strategies to improve results.
• Plan and execute in-store and vendor-led events and promotions to drive traffic and engagement.
• Maintain brand standards, merchandising, hygiene, tester presentation, and stock replenishment.
• Acquire new customers by opening credit accounts and explaining loyalty benefits.
• Collaborate with vendors, personal stylists, and store leadership.
• Resolve customer concerns professionally and with a customer-first approach.
• Stay informed about product launches, best-sellers, and beauty trends, and support team education.
• Coach the team, model collaboration, and help achieve sales and store results.

Benefits

• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed