Beauty Advisor - Prestige Beauty, Town Center - Part Time

Macy's•Kennesaw, GA

20h

About The Position

As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted beauty expert who creates personalized shopping experiences, builds customer confidence, and drives sales. You provide expert advice, product demonstrations, and tailored consultations, which may include makeup application and skincare recommendations. You use product knowledge and awareness of current trends to introduce customers to products and innovations suited to their needs and style. You build lasting customer relationships and grow a loyal client base through consistent follow-up, virtual outreach, and personalized service. You also help keep the sales floor and beauty counter organized, current, and ready for customers, while working collaboratively with colleagues to provide excellent service and meet sales goals. The position is part time, with part-time colleagues typically scheduled 12–24 hours per week. Schedules include weekend shifts; hours depend on business needs and colleague availability.

Requirements

At least 1 year of customer service or selling experience.
Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to use point-of-sale technology and digital tools, including handheld equipment and cash registers.
Ability to perform the physical requirements of the position, including talking, lifting, moving, standing, reaching, stooping, kneeling, crouching, and climbing ladders.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Close vision, color vision, depth perception, and focus adjustment.

Responsibilities

Create personalized beauty experiences by building customer relationships and identifying customer needs.
Demonstrate product application and educate customers about beauty products, their benefits, and their use.
Provide beauty advice and tailored consultations, including makeup application and skincare recommendations.
Grow and manage a loyal client base through follow-up, virtual outreach, and personalized service.
Meet and exceed daily sales goals through exceptional customer service.
Acquire new customers by opening credit accounts and explaining loyalty benefits.
Use clienteling tools to promote offers and product launches, participate in sales events, and stay current through training and vendor education.
Maintain an organized, clean, and shoppable beauty counter and sales floor; refresh signage and pricing and assist with merchandise moves as needed.
Use point-of-sale technology and digital tools to process transactions and support the shopping experience.
Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
Welcome customers, provide attentive service, communicate loyalty program benefits, and thank customers at the end of their visit.
Support colleagues through honest, caring, and collaborative teamwork.

Benefits

Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice