Beauty Advisor - Prestige Beauty, Hanover - Part Time

Macy's•Hanover, MA

About The Position

As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted beauty expert who creates personalized and inspiring shopping experiences that build customer confidence and drive sales. You provide product advice and demonstrations, tailored consultations that may include makeup application and skincare recommendations, and information about beauty trends, new products, and innovations. You build and manage a loyal client base through follow-up, virtual outreach, and personalized service, with the goal of exceeding customer expectations and sales goals. You help keep the sales floor and beauty counter clean, organized, and ready for customers; stay informed about sales goals, new arrivals, top-selling products, trends, and promotions; and maintain product signage and pricing. You deliver welcoming, personal service, share loyalty program benefits, and contribute to a supportive, collaborative team. This is a part-time position. Part-time colleagues are typically scheduled 12–24 hours per week, depending on business needs and availability. Schedules include weekend shifts; availability for days, evenings, weekends, and holidays is required.

Requirements

At least 1 year of customer service or selling experience.
Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to effectively use point-of-sale technology, digital tools, computers, handheld equipment, and cash registers.
Ability to meet the position's physical requirements, including talking, lifting, constant movement, standing, reaching, stooping, kneeling, crouching, and climbing ladders.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Close vision, color vision, depth perception, and focus adjustment.

Responsibilities

Provide personalized beauty experiences by building customer relationships, identifying needs, demonstrating product application, and explaining the benefits and use of beauty products.
Offer product advice and tailored consultations, including makeup application and skincare recommendations where appropriate.
Develop and maintain product knowledge and stay current on beauty trends, promotions, new arrivals, and product launches.
Grow and manage a loyal client base through consistent follow-up, virtual outreach, personalized service, and clienteling tools.
Meet and exceed daily sales goals by providing exceptional service and participating in sales events.
Acquire new customers by opening credit accounts and sharing loyalty program benefits.
Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
Maintain a clean, organized, and shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves as needed.
Welcome customers, create friendly and personal conversations, ensure they have what they need, and thank them sincerely.
Support colleagues through honesty, care, and collaboration, and participate in ongoing learning and vendor education.

Benefits

Competitive pay and benefits.
Comprehensive health and wellness coverage.
401(k) match.
Paid time off and eight paid holidays.
Continuous learning and leadership development.
Colleague Resource Groups and volunteer opportunities.
Merchandise discounts.
Performance-based incentives.
Annual merit review.
Employee Assistance Program with mental health counseling and legal and financial advice.