Beauty Advisor - Prestige Beauty, Hanover - Part Time

Macy's•Hanover, MA
•$17 - $24•Onsite

About The Position

As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted beauty expert who creates personalized, inspiring shopping experiences that build customer confidence and drive sales. You educate customers, offer expert advice and product demonstrations, and provide tailored consultations that may include makeup application and skincare recommendations. You stay current on beauty products and trends, introduce customers to items and innovations suited to their needs, and build lasting relationships through follow-up, virtual outreach, and personalized service. The role combines hospitality, product knowledge, and a passion for beauty to help customers feel confident and cared for. You maintain an organized, shoppable sales floor and counter, refresh signage and pricing, assist with merchandise moves, and help customers understand loyalty program benefits. Colleagues review sales goals, learn about new arrivals and promotions, collaborate with teammates, and work toward individual and store results. This is a part-time position. Part-time colleagues are typically scheduled 12–24 hours per week; schedules include weekend shifts, and hours depend on business needs and colleague availability.

Requirements

  • At least 1 year of customer service or selling experience.
  • Flexible availability, including days, evenings, weekends, and holidays.
  • Ability to communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Build relationships with customers, identify their needs, and deliver personalized beauty experiences.
  • Demonstrate product application and educate customers on the benefits and use of beauty products.
  • Provide beauty advice and tailored consultations, including makeup application and skincare recommendations as appropriate.
  • Build and manage a loyal client base through consistent follow-up, virtual outreach, and personalized service.
  • Meet and surpass daily sales goals by providing exceptional customer service.
  • Acquire new customers by opening credit accounts and sharing loyalty program benefits.
  • Maintain an organized, clean, and shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves as needed.
  • Use clienteling tools to promote offers and product launches, participate in sales events, and stay current through training and vendor education.
  • Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
  • Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
  • Support teammates through honest, caring, and collaborative service.
  • Maintain regular, dependable attendance and punctuality.

Benefits

  • Competitive pay
  • Health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
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