Beauty Advisor - Dior Beaute, Pembroke Lakes - Full Time
About The Position
As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted beauty expert who creates personalized, inspiring shopping experiences that build customer confidence and drive sales. You educate customers, provide expert advice and product demonstrations, and offer tailored consultations that may include makeup application and skincare recommendations. You use product knowledge and awareness of current trends to introduce customers to products and innovations suited to their needs and style. You also build and manage a loyal client base through follow-up, virtual outreach, and personalized service, with the goal of exceeding customer expectations and sales goals. The role combines genuine hospitality, strong product knowledge, and enthusiasm for beauty so customers feel confident, cared for, and eager to return. Daily work includes preparing the sales floor, reviewing goals and product information, engaging customers, maintaining a shoppable counter and sales floor, supporting merchandise moves, promoting loyalty benefits, and collaborating with colleagues. This is a full-time position at the Dior Beaute counter in Pembroke Lakes. Full-time colleagues are typically scheduled for 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability.
Requirements
- At least 1 year of customer service or selling experience.
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to perform the essential physical duties of the role, including talking, lifting, constant moving, standing, reaching, stooping, kneeling, crouching, and climbing ladders.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Close vision, color vision, depth perception, and focus adjustment.
- Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.
Responsibilities
- Create personalized beauty experiences by building customer relationships, identifying customer needs, demonstrating product application, and explaining the benefits and use of beauty products.
- Provide expert advice and tailored consultations, including makeup application and skincare recommendations when appropriate.
- Maintain current knowledge of products, new arrivals, top sellers, trends, promotions, and product launches through ongoing training and vendor education.
- Grow and manage a loyal client base through consistent follow-up, virtual outreach, clienteling tools, and personalized service.
- Meet and surpass daily sales goals by delivering exceptional customer service.
- Drive sales and client loyalty by participating in sales events and promoting offers and product launches.
- Acquire new customers by opening credit accounts and sharing loyalty program benefits.
- Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
- Keep the sales floor and counter clean, organized, and shoppable; refresh signage and pricing and assist with merchandise moves as needed.
- Welcome customers warmly, provide personal service, ensure customers have what they need, and thank them at the end of their visit.
- Collaborate with and support teammates with honesty, care, and a focus on serving customers and communities.
- Review sales goals and product information and continually learn to improve individual and store results.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
