Beauty Advisor - MAC, Walt Whitman - Full Time
About The Position
As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted beauty expert who creates personalized, inspiring shopping experiences that build customer confidence and drive sales. You provide product advice and demonstrations, tailored consultations that may include makeup application and skincare recommendations, and guidance on new products and trends. You build and manage a loyal client base through follow-up, virtual outreach, and personalized service while working to exceed customer expectations and sales goals. The role combines hospitality, product knowledge, and a passion for beauty to help customers feel confident, cared for, and eager to return. Daily work includes preparing and maintaining the sales floor and counter, reviewing goals and product information, welcoming and assisting customers, refreshing signage and pricing, supporting merchandise moves, promoting loyalty benefits, and collaborating with colleagues. Full-time colleagues are typically scheduled for 30 or more hours per week. Schedules include weekend shifts; hours depend on business needs and colleague availability.
Requirements
- At least 1 year of customer service or selling experience.
- Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to use point-of-sale technology, digital tools, computers, handheld equipment, and cash registers to perform job functions.
- Ability to stand for at least two consecutive hours, lift at least 25 pounds, and perform the physical activities described in the posting.
- Close vision, color vision, depth perception, and focus adjustment.
Responsibilities
- Create personalized beauty experiences by building customer relationships, identifying needs, demonstrating product application, and explaining beauty product benefits and use.
- Offer expert advice and tailored consultations, including makeup application and skincare recommendations as appropriate.
- Stay current on beauty trends, new arrivals, promotions, and products through training and vendor education.
- Grow and manage a loyal client base through follow-up, virtual outreach, clienteling tools, and personalized service.
- Achieve and surpass daily sales goals by delivering exceptional customer service.
- Maintain an organized, clean, and shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves.
- Participate in sales events and promote offers, product launches, loyalty benefits, and credit accounts to acquire new customers.
- Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
- Welcome customers, build customer relationships, ensure they have what they need, and thank them for their visit.
- Support teammates through honesty, care, and collaboration, and continually learn and improve.
- Wear a name badge, review sales goals, and stay informed about products, trends, and promotions.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
