Beauty Advisor - Clinique, Tuttle Crossing - Full Time

Macy's • Dublin, OH

5d

About The Position

The Beauty Advisor, also known as a Cosmetic Sales Colleague, is a beauty expert who creates personalized shopping experiences and builds customer confidence while driving sales. The role includes educating customers about beauty products, offering advice and demonstrations, and providing tailored consultations that may include makeup application and skincare recommendations. Advisors maintain current product and trend knowledge, introduce customers to relevant products and innovations, and build lasting client relationships through follow-up, virtual outreach, and personalized service.

Colleagues prepare the sales floor by reviewing goals, learning about new products and promotions, and keeping the counter and floor clean, organized, and shoppable. They support customers throughout the shopping experience, maintain signage and pricing, assist with merchandise moves, share loyalty benefits, and work collaboratively with teammates. Full-time colleagues are typically scheduled for 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability.

Requirements

• At least 1 year of customer service or selling experience.
• Flexible availability, including days, evenings, weekends, and holidays.
• Ability to understand and communicate effectively with customers, co-workers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Ability to use point-of-sale technology, digital tools, computers, handheld equipment, and cash registers.
• Ability to process register transactions.

Responsibilities

• Provide personalized beauty experiences by building customer relationships and identifying customer needs.
• Demonstrate product application and educate customers about beauty products and their benefits and use.
• Offer beauty advice and tailored consultations, including makeup application and skincare recommendations where appropriate.
• Build and manage a loyal client base through consistent follow-up, virtual outreach, and personalized service.
• Drive sales and client loyalty by maintaining an organized, shoppable space and promoting offers and product launches using clienteling tools.
• Participate in sales events and stay current through ongoing training and vendor education.
• Meet and surpass daily sales goals through exceptional service.
• Acquire new customers by opening credit accounts and sharing loyalty program benefits.
• Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
• Review sales goals and keep informed about new arrivals, top-selling products, trends, and promotions.
• Maintain the counter and sales floor, refresh signage and pricing, and assist with merchandise moves as needed.
• Collaborate with colleagues to support customers and contribute to individual and store results.
• Maintain regular, dependable attendance and punctuality.

Benefits

• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed