Beauty Advisor - Trend Beauty, Boca Raton Town Center - Full Time
About The Position
As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted beauty expert who creates personalized and inspiring shopping experiences that build customer confidence and drive sales. You provide expert advice, product demonstrations, tailored consultations, makeup application, and skincare recommendations. You stay current on products, innovations, and trends, and introduce customers to items that suit their needs and style. You build and manage a loyal client base through consistent follow-up, virtual outreach, and personalized service, while working to exceed customer expectations and achieve sales goals. You also help maintain a clean, organized, and shoppable sales floor, stay informed about arrivals and promotions, support colleagues, and deliver welcoming service throughout the shopping experience.
Requirements
- At least 1 year of customer service or selling experience.
- Flexible availability, including days, evenings, weekends, and holidays.
- Ability to communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.
Responsibilities
- Greet customers and create friendly, personalized conversations that build relationships and encourage return visits.
- Provide beauty advice, product demonstrations, tailored consultations, makeup application, skincare recommendations, and education about product benefits and use.
- Build and manage a loyal client base through follow-up, virtual outreach, personalized service, and clienteling tools.
- Drive sales and customer loyalty by promoting offers and product launches, participating in sales events, and staying current through training and vendor education.
- Meet and surpass daily sales goals through exceptional customer service.
- Acquire new customers by opening credit accounts and explaining loyalty program benefits.
- Use point-of-sale technology and digital tools to process transactions and improve the shopping experience.
- Keep the counter and sales floor clean, organized, and shoppable; refresh signage and pricing and assist with merchandise moves as needed.
- Review sales goals, learn about new arrivals and top-selling items, and stay informed about trends and promotions.
- Support colleagues through honest, caring, and collaborative teamwork.
- Maintain regular, dependable attendance and punctuality.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
