Beauty Advisor - Trend Beauty, Metro Center - Part Time
About The Position
As a Cosmetic Sales colleague, also known as a Beauty Advisor, you support customers’ beauty needs and drive sales. You serve as both a product educator and beauty enthusiast, helping customers feel beautiful and confident. The role focuses on building a client base and strong customer relationships to meet sales goals, using innovative selling approaches and communicating with customers in person, virtually, and by phone. You provide customer consultations, including applying makeup and other products. Part-time colleagues are typically scheduled 12–24 hours per week, depending on business needs and colleague availability. The role involves working a flexible schedule, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality. Macy’s offers a dynamic, inclusive environment, competitive pay and benefits, health and wellness coverage, a 401(k) match, paid time off, paid holidays, learning and leadership development, colleague resource groups, and volunteer opportunities.
Requirements
- At least 1 year of customer service or selling experience.
- Good understanding of beauty products and ability to provide expert customer guidance.
- Comfort communicating with customers virtually, by phone, and in person.
- Ability to build customer relationships, achieve sales goals, and participate in sales events.
- Ability to use point-of-sale technology and applications to support sales and order fulfillment.
- Self-driven commitment to learning beauty products, trends, and required training.
- Ability to apply makeup and demonstrate beauty products to customers.
- Proficiency in vendor product lines and beauty trends.
- Excellent interpersonal skills and ability to work effectively with colleagues at all levels and across departments.
- Passion for the beauty industry and ability to provide outstanding customer care.
- Ability to resolve customer problems constructively.
- Strong organizational skills and ability to manage multiple tasks in a fast-paced environment.
- Flexible availability, including days, evenings, weekends, and holidays, with dependable attendance and punctuality.
- Ability to work effectively in ambiguous situations and use sound judgment.
- Ability to stand and walk around a store or department for prolonged periods of at least two consecutive hours; frequently use computers and handheld electronic equipment; reach above eye level, crouch, kneel, stoop, and distinguish colors; lift and move items weighing up to 25 pounds; and climb a ladder.
Nice To Haves
- Previous cosmetic or fragrance sales experience.
Responsibilities
- Greet customers in a friendly and helpful manner.
- Use product knowledge to give customers expert guidance based on their needs, preferences, and choices.
- Build customer relationships by introducing beauty products and identifying customers’ needs.
- Demonstrate and teach the use of beauty products by applying them on customers.
- Maintain proper product displays, organization, storage, and inventory replenishment.
- Use the clientele program to connect with customers, achieve sales goals, share information about promotions and product launches, and enroll customers in the rewards program.
- Participate in pre-selling and sales-boosting events to increase sales and reach personal sales targets.
- Stay current with training through Macy’s educational resources, including vendor and virtual trainings as requested.
- Merchandise new arrivals, process damages and testers, and select merchandise for return to vendors.
- Use point-of-sale technology and applications to support selling and customer order fulfillment.
- Follow hygiene standards and asset protection control and compliance procedures.
- Foster acceptance and respect and build authentic connections with colleagues, customers, and communities.
- Collaborate with the Beauty team to drive sales and deliver the customer experience.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
