Beaches Server

The Boca Raton•Boca Raton, FL

13d•Onsite

About The Position

The Beaches Server is a front-of-house service professional who provides attentive, friendly, and efficient food and beverage service in an outdoor poolside environment. The role focuses on delivering a relaxed and enjoyable experience for resort guests and members while maintaining service standards and professionalism in a fast-paced setting and changing outdoor conditions. The server greets guests, explains menu items and specials, takes and enters orders, coordinates with the kitchen and bar, delivers orders, and processes checks. The role also involves monitoring guest needs, supporting service team members, maintaining assigned sections and poolside service areas, completing opening and closing side work, and following applicable safety, health, and responsible alcohol-service requirements. The position reports to the Restaurant General Manager.

Requirements

Basic knowledge of food and beverage service standards and guest relations.
Working knowledge of menu items, cocktails, and poolside offerings.
Ability to communicate clearly in English to explain menu items and record orders.
Ability to multitask and stay organized in a fast-paced outdoor environment.
Ability to transport trays weighing up to 40 lbs. through poolside service areas.
Ability to maintain professionalism while working outdoors in heat, sun exposure, humidity, and occasional rain.
Must obtain and maintain required licenses or certifications, as applicable.

Nice To Haves

High school diploma or equivalent preferred.
Six months to one year of prior serving experience preferred.
Resort or outdoor service experience is a plus.
CPR and/or First Aid certification preferred.

Responsibilities

Greet guests promptly and courteously at poolside seating areas, cabanas, and loungers.
Take accurate food and beverage orders and explain menu items, daily specials, and featured cocktails.
Maintain an attentive presence throughout the pool area, anticipate guest needs, and respond promptly.
Deliver food and beverages accurately and efficiently, ensuring proper presentation and safety.
Replenish beverages, check in with guests, present dessert and specialty beverage options when applicable, and thank guests at the end of service.
Enter orders accurately into the POS system and communicate with the kitchen and bar to support timely service.
Retrieve completed orders, verify accuracy and presentation, and deliver them promptly.
Process guest checks accurately according to resort procedures.
Adapt service to outdoor conditions, changing pool activity, guest movement, seating arrangements, and guest activity levels.
Remain aware of safety considerations involving wet surfaces, high temperatures, and pool operations.
Follow established steps of service and poolside service standards, including alcohol-service regulations, ID verification, and responsible service practices.
Support bartenders, server assistants, and management to maintain smooth service flow.
Check assigned sections before, during, and after shifts for cleanliness, organization, and readiness.
Perform opening, running, and closing side work, including restocking supplies and maintaining service areas.
Clear and reset tables, loungers, and cabana areas as needed.
Perform general cleaning using approved products and maintain health and safety standards.
Attend required meetings and trainings and perform additional duties as assigned to support pool operations.