BDR Team Manager

Flatpay • New York, NY

1d

About The Position

Flatpay is on a mission to simplify payments for small and medium-sized businesses. We provide transparent, low-cost payment solutions combined with fast onboarding and real human support. Our approach is simple: fair pricing, great technology, and local support that merchants can rely on. We’re scaling rapidly, with 1,600+ colleagues across multiple markets, and we’re just getting started! As we’re now expanding into the United States, we’re building a team of driven commercial leaders who want to help SMBs access better payment solutions while playing a key role in launching Flatpay in a new market! If you want to join a high-growth, customer-centric company where things move fast and people genuinely care, you’ll feel right at home here.

Requirements

• Experience managing or leading BDR/SDR teams in a high-growth environment
• Strong track record of building outbound functions focused on meeting generation
• Deep understanding of outbound metrics (activity, bookings, show rates, conversion)
• Hands-on leadership style with ability to coach and execute
• Experience working with field sales teams and handoff processes
• Ability to operate in a fast-paced, high-growth environment
• Excellent communication and leadership skills

Nice To Haves

• Experience in fintech, payments, or SMB-focused sales environments preferred

Responsibilities

• Build and scale the BDR function from zero, including hiring, onboarding, and training
• Design outbound strategies focused on booking qualified meetings for field sales teams
• Define messaging, cadences, and playbooks for SMB merchant outreach
• Set KPIs focused on activity, meetings booked, show rates, and pipeline contribution
• Ensure high-quality lead qualification and handoff to Field Sales Representatives
• Coach and develop BDRs on outreach, objection handling, and booking performance
• Work closely with sales leadership to align on meeting targets and territory needs
• Continuously optimize conversion rates across the funnel
• Collaborate with marketing on campaigns and lead generation initiatives

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 101-250 employees