BDC Service Representative - FFUN Group

FFUN Group • Saskatoon, SK

7d • Onsite

About The Position

Ready to build a career—not just take another job? At FFUN, we’re all about growth, energy, and creating unforgettable experiences. We’re searching for a BDC service superstar who knows how to make people feel welcome, stays cool under pressure, and can fire off quick, accurate data entry like a pro.

As one of Canada’s Best Managed Companies, we’re on a mission to create 10 million FFUNtastic experiences, and people like you make that possible. Join our team in Saskatoon and be part of something big.

No call center experience? No problem. We’ll train you to shine. If you love people, want to grow your career, and are ready to join a team that roots for you—this could be the last interview you ever need.

Requirements

• Ability to prioritize, multi-task, and handle deadlines and high-pressure situations
• Customer service guru, in other words a people person
• Excellent verbal and written English communication skills
• Computer literate and telephone savvy
• Passion for teamwork
• Organization skills
• Inspire others, so the sum of the whole becomes greater than its parts
• Have a passion for growth and advancement

Nice To Haves

• Call center experience

Responsibilities

• Connect with dealership customers to gather insights and elevate satisfaction
• Develop and follow communication strategies to maintain strong customer relationships
• Manage customer information and keep data organized
• Address customer concerns with professionalism and care
• Conduct customer surveys to capture valuable feedback
• Schedule and confirm customer appointments
• Prepare reports as needed

Benefits

• Hourly wage of $16/hour plus bonus based on performance metrics
• Group Retirement Savings Plan -Employer-Employee matched contributions
• Employee Discounts – Get excited with exclusive discounts, not just on vehicles, but also on service, repairs and parts.
• Training & Development
• Corporate Gym Membership Rates
• Health & Dental
• Giving Back

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed