BDC SERVICE ADVISOR

Bannister Automotive GroupKelowna, BC
Onsite

About The Position

Join Our Team at Bannister Automotive Group - Where Exceptional Service Drives Success! Are you dedicated to exceptional customer experiences? Detail-oriented, computer-savvy, and ready to contribute to a dynamic team? Consider the BDC Appointment Coordinator role in Kelowna, BC. At Bannisters, we go beyond selling cars; we forge lasting relationships with valued customers. As a BDC Appointment Coordinator you’ll ensure unparalleled service for customers in BC and AB. Handle inbound booking calls, providing seamless scheduling, and liaise with multiple dealerships for various makes and models. Proactively reach out to our customer database for a customer-centric environment. No prior automotive experience needed; we value a customer-focused mindset, strong work ethic, and advanced computer skills.

Requirements

  • No prior automotive experience needed
  • Customer-focused mindset
  • Strong work ethic
  • Advanced computer skills

Responsibilities

  • Exceptional Customer Service: Engage clients over the phone with professionalism and enthusiasm, handling inquiries from various dealerships.
  • Data Entry and Computer Proficiency: Utilize advanced computer skills for efficient and accurate data entry, managing information for multiple makes and models.
  • Prioritization and Time Management: Showcase strong organizational skills for seamless customer interactions in a bustling office environment.
  • Product Knowledge: Eagerness to learn about our products and services and stay updated on the latest automotive trends and information.

Benefits

  • Competitive Compensation: Starting wage of $21 per hour, with unlimited earning potential through incentives.
  • Work-Life Balance: Daytime and weekday hours, no evenings or weekends required, allowing for a fulfilling work-life balance.
  • Employee Well-being: Access extended health benefits, training, and growth opportunities to support your overall well-being and career development.
  • Positive Work Environment: Join a supportive team that values your contribution and fosters a collaborative atmosphere.
  • Industry Perks: Enjoy employee discounts and perks related to the automotive industry, staying connected to the latest developments.
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