N/U BDC

RML Auto•Fayetteville, TN

29d•Onsite

About The Position

We are looking for a qualified Internet lead specialist to join our team. If you are looking to join a team of professional and enthusiastic individuals please apply now. Our Company is dedicated to the success of its employees, we offer job training and advancement opportunities.

Requirements

Excellent written and verbal communications skills.
Must meet monthly requirements set by dealership for leads, calls, appointments, shows, and sold.
Knowledge of MS Office and other desktop software helpful.
Strong attention to detail with strong documentation skills.
Excellent client follow up abilities
HS diploma or equivalent

Responsibilities

Excellent phone skills-must be able to answer calls in a prompt, professional and courteous manner.
Process incoming and outgoing sales calls, schedule and follow up with appointments
Follow up on leads that customers have sent who want to sell us their vehicle.
Ensure a high quality, effective and professional experience for every customer
Manage and track appointment logs and vehicle purchase logs
Explain the process to every appointment. Give the customer the name of a manager that will be at the Dealership to greet them.
Works with management to follow with customers to achieve high sales volume as well as high customer service standards.
Ensure a thorough knowledge and understanding of products.