Experienced BDC Representative

Lithia & DrivewayMaplewood, NJ
Onsite

About The Position

Audi Millburn is seeking a high-performing Business Development Center (BDC) Representative to join their award-winning team. The dealership features a brand-new, spectacular, state-of-the-art showroom. This role focuses on customer vehicle retention and service mining.

Requirements

  • Previous experience in customer vehicle retention and service mining
  • Previous automotive dealership BDC or internet sales experience
  • Customer-focused, energetic, and self-motivated attitude
  • Outstanding follow-up skills
  • Team player mentality
  • Strong verbal and written communication skills
  • Excellent computer skills, including CRM proficiency
  • Highly organized with strong attention to detail
  • High School graduate or equivalent
  • 18 years or older

Responsibilities

  • Customer vehicle retention
  • Service mining
  • Following up with customers
  • Communicating effectively verbally and in writing
  • Utilizing CRM proficiency
  • Maintaining organization and attention to detail

Benefits

  • Medical, Dental, Prescription and Vision Plans
  • Paid Holidays & PTO
  • Company-paid Short and Long-term Disability Insurance
  • Company-Paid Life Insurance
  • 401(k) Retirement Plan with employer match
  • Employee Stock Purchase Plan
  • Lithia Learning Center
  • Vehicle Purchase Discounts
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