BDC Manager
Lithia & Driveway•Bloomfield, NJ
•Onsite
About The Position
Dealership: L0710 BMW of Bloomfield BMW of Bloomfield NOW HIRING Experienced BDC Managers! Pay: $70,000 to $90,000 per year based on experience. If you're looking for a fast-paced, challenging, and lucrative role for the next step in your career, this is a perfect fit for you! We've got a national network of career growth opportunities and are looking for a performance-minded individual that will help us continue to drive success through our Business Development Center.
Requirements
- 3+ years of experience in a BDC Management role
- Ability to effectively coach and manage BDC representatives
- Acceptable driving record and a valid driver's license in your state of residence
- High School graduate or equivalent, 18 years or older required.
Responsibilities
- Lead customer relations process management by observing, installing, and training approved CR processes.
- Develop accountable, continuous improvement plans by observations and conducting meetings with the General Manager.
- Gather accurate customer information to create a database for continual follow-up and retention.
- Build and maintain knowledge of product information, current sales pricing, and dealership and manufacturer events and promotions.
- Utilize computer & phone skills to increase appointments, sales, customer retention and set appointments with call-ins, referrals and leads.
Benefits
- Competitive, performance-based pay
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
