BDC Manager

Anderson Automotive Group • Cape Coral, FL

2d • Onsite

About The Position

Fred Anderson Toyota of Cape Coral, Florida is looking for an Internet/BDC manager to join our team! A successful individual would have a proven track record for providing outstanding customer service and sales. Candidates are required to have previous BDC Manager experience and preferred to have experience at a high volume dealership in a BDC Manager role. The BDC Manager would enjoy working with others, are natural leaders, and have excellent communication and interpersonal skills. This individual would have prior automotive sales experience and experience with the E-leads CRM system. If that sounds like you, we encourage you to apply today!

Requirements

• Previous BDC Manager experience
• Prior automotive sales experience
• E-leads CRM system experience
• Valid Driver’s license and acceptable motor vehicle report
• High school diploma or equivalent

Nice To Haves

• Experience at a high volume dealership in a BDC Manager role
• Experience with the E-leads CRM system

Responsibilities

• Oversee and manage daily BDC department operations
• Provide exceptional customer service daily
• Manage and follow up on leads and inquiries from prospective customers to secure a sale
• Lead, train, manage, and motivate a team of reps while providing guidance, feedback, and coaching to ensure growth and performance within the department
• Adhere to sales procedures from start to finish within customer interactions
• Desking internet deals for new and used vehicles
• Addresses customer concerns with a strong focus on customer service
• Maintain a positive attitude
• Track metrics within the department
• Ensure compliance with industry regulations and company policies

Benefits

• Competitive pay plans
• 401k retirement plans with company match
• Comprehensive health benefits packages, including telehealth and behavioral health services
• Industry-leading maternity and paternity leave
• Paid employee referral program
• Recognition and bonus programs
• Paid time off, bereavement, and vacation benefits
• Employee discounts on parts, service, vehicle purchases, and local entertainment

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED