BDC Manager

Lewiston Motor Company • Lewiston, ID

2d • Onsite

About The Position

Lewiston Motor Company is looking for an analytical and results driven BDC Manager to join our winning team. With a fast-paced atmosphere and a fast-growing store, we are looking for the right fit. If you are eager to build your management career, we would like to meet you.

Requirements

• Follow the Lewiston Motor Company Core Values: Integrity, Urgency, Teamwork, Personal.
• A growth mindset, Attention to Detail, and Community.
• Ability to provide an exceptional customer experience
• Drive to achieve personal and company goals
• Excellent communication and organizational skills
• A positive & motivating attitude
• Management background preferred
• Valid in-state driver’s license and an acceptable, safe driving record

Responsibilities

• Forecast and set monthly goals for BDC Staff
• Work closely with Sales and Service Management to align goals and ensure those goals are met and exceeded
• Track all department statistics: weekly traffic, inbound and outbound call numbers, appointments made, appointments kept (and no shows), and purchases
• Accurately calculate monthly commission for team members and submit to management
• Create processes and procedures to verify all leads are logged into the CRM system
• Responsible for hiring and training of BDC representatives
• Other duties as assigned

Benefits

• Competitive Salary
• Excellent Benefits Package including Medical/Dental/Vision/Life
• Referral Bonus
• 401(k)Plan with Employer MATCH!
• Great Employee & Family Discounts on vehicles, parts and accessories!
• Paid time-off

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed