BDC/Internet Sales Representative

Flood Ford of East Greenwich • East Greenwich, RI

3d • Onsite

About The Position

Flood Auto Group is looking for an enthusiastic and professional BDC (Business Development Center) / Internet Sales Representative to join our growing team. This role involves responding promptly to internet leads, phone calls, and online inquiries, setting appointments, and following up with potential customers. The ideal candidate will provide exceptional customer service, build strong relationships, and collaborate with the sales team to ensure a smooth customer experience. This position will also utilize CRM tools to track leads, update customer records, and manage follow-ups.

Requirements

• Strong communication and organizational skills
• Positive attitude and team-player mindset
• Comfortable with phone, email, and online communication platforms
• Self-motivated and goal-oriented

Nice To Haves

• Experience in customer service, retail, or call center a plus (automotive preferred but not required)

Responsibilities

• Respond promptly to internet leads, phone calls, and online inquiries
• Set appointments and follow up with potential customers
• Provide exceptional customer service and build strong relationships
• Collaborate with the sales team to ensure a smooth customer experience
• Use CRM tools to track leads, update customer records, and manage follow-ups

Benefits

• Competitive pay (base + bonus opportunities)
• Full-time position with benefits (medical, dental, 401k, and more)
• Professional training and career development
• Work with a respected, top-performing Ford dealership
• Friendly and supportive team environment
• Heathcare
• 401k

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed