BDC Director - Land Rover New Rochelle

AutoNation • City of New Rochelle, NY

1d • $8,000 - $11,000

About The Position

AutoNation is seeking an automotive sales leader for its Land Rover New Rochelle dealership. The position leads a sales team, developing and retaining associates and driving performance to increase market share, meet unit-sales and profit targets, and provide an exceptional customer experience. The role oversees showroom, e-commerce, and phone traffic; manages customer inquiries and follow-up; and partners with dealership leadership on inventory, expenses, and business performance. The posting describes this role as an e-Commerce Sales Manager and Sales Manager, despite the title of BDC Director.

Requirements

• High school diploma or equivalent.
• Proven success in e-commerce automotive sales.
• Proven leadership ability to mentor and train others.
• Ability to set and achieve targeted goals.
• Ability to drive an exceptional customer experience.
• Demonstrated communication and interpersonal skills.
• Organization and follow-up skills.
• Experience and desire to work with technology.
• Valid in-state driver’s license and an acceptable, safe driving record that can be maintained.

Responsibilities

• Lead the team in support of AutoNation’s Vision and Mission.
• Set a clear vision and goals for the sales team to achieve targeted performance in new and used vehicle sales and profit.
• Engage and motivate the team to meet key goals, performance expectations, and AutoNation best-practice processes.
• Drive the business through involvement in day-to-day operations.
• Ensure e-leads are handled promptly, questions are answered, information is provided, and appointments are set when possible.
• Manage follow-up with e-leads throughout the research phase until they are ready to purchase a vehicle.
• Ensure customers transition effectively from phone and internet contact to an in-store experience.
• Manage the negotiation process with Sales Associates and help customers understand vehicle purchase options and pricing.
• Appraise vehicles for trade.
• Manage showroom, e-commerce, and phone customer traffic.
• Partner with the General Manager and/or General Sales Manager to plan and manage new and used vehicle inventory.
• Assist in managing controllable expenses for the New and Used Vehicle Departments.
• Analyze business performance, identify shortfalls, and develop action plans for improvement.
• Select, train, coach, develop, and retain e-Commerce Sales Associates.

Benefits

• Competitive compensation of $8,000–$11,000 per month.
• 401(k) matching.
• Health, dental, and vision insurance plans.
• Maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
• Discounts through YouDecide, a website offering deals from providers and retailers.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED