BDC Coordinator

MileOne Autogroup•Wilkes-Barre, PA

3d•Onsite

About The Position

MotorWorld is presently seeking a new team member to join as a BDC Sales Coordinator for our expanding department. This role offers $15 per hour with a performance-based commission structure. It requires full-time in-person availability, entailing a flexible 40-hour workweek. The ideal candidate for this position should be self-motivated, goal oriented, possess proficient computer skills, and be focused on providing great customer service. As a BDC Sales Coordinator/ Internet Specialist, you will be responsible for effectively communicating with customers who are in the market for a vehicle through phone calls, email, chat, and text. Bilingual candidates are strongly encouraged to apply but this skill set is not required for the role. There is NO face-to-face communication or selling involved. Your goal will be to set sales appointments to positively impact sales volume and customer satisfaction standards while conducting business ethically and professionally.

Requirements

Self-motivated
Goal oriented
Proficient computer skills
Focused on providing great customer service

Nice To Haves

Bilingual candidates are strongly encouraged to apply

Responsibilities

Handling Internet Sales Leads— with a focus on scheduling Sales Appointments for our Sales Department
Utilizing Sales Phone Scripts for Outbound/Inbound Calls
Utilizing Objection Techniques
Following all Internet Lead Handling processes and procedures
ACHIEVING Daily Goals as set by management
KPI Performance
Appointment Goals
Follow up with customers who have visited the dealership
Assists in other areas when needed