BDC Agent
About The Position
Tom Wood Group is seeking a Luxury BDC Agent Intern to work at the Tom Wood Home Office for the summer. This role offers a unique opportunity to gain hands-on experience within a high-performing Business Development Center supporting four luxury automotive brands. The ideal candidate will be a strong communicator with a passion for delivering exceptional customer experiences, capable of representing premium brands with professionalism and care. As a key point of contact for our customers, this individual will play an essential role in driving engagement, building relationships, and supporting the overall success of our luxury dealerships.
Requirements
- BDC experience
- Excellent customer service skills required
- Strong attention to detail and organization
- Ability to work well and independently with others
- Ability to multi-task in a fast-paced environment
- Strong computer skills and ability to navigate/enter data into established databases
Nice To Haves
- Luxury BDC – preferred
Responsibilities
- Completing Daily Checklists/Paperwork
- Brand Ambassador
- Ability to understand the needs of each luxury brand and deliver a world-class experience
- Outbound and inbound phone calls
- Providing high-end customer service
- Reaching number expectations daily
- Excellent organizational skills and attention to detail
- Able to communicate professionally via email and over the phone with co-workers and customers
- Maintaining a thorough knowledge base of the luxury dealerships/brands
- Open communication with the dealership service department
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What This Job Offers
Career Level
Intern
Education Level
No Education Listed
