BDC Administrator

Lithia & Driveway • Albany, NY

3d • $40,000 - $100,000 • Onsite

About The Position

The appointment setter (or BDC Admin) uses their selling ability, phone manner and email communications to get clients in the door. Required tasks include handling Inbound and Outbound Calls, with follow-up calls and with a commitment to increase customer service satisfaction with every customer. You will report to the General Sales Manager. This is an on-site position in Albany, NY.

Requirements

• 3+ years experience with sales or Telemarketing.
• 3+ years of experience in the following fields: phone sales, business development, customer service, preferable.
• Professional with all potential clients/customers.
• Work individually or in a team.
• Meet goals
• Computer experience and able to type.
• High School graduate or equivalent, 18 years or older required.
• We are a drug-free workplace.

Responsibilities

• Answer all incoming phone calls and schedule a sales appointment.
• Contact Internet Customers by email, phone, and text to schedule a Sales appointment.
• Determine with the Sales Department if you kept the appointment and what the outcome was.
• Exceed monthly goals.
• Other responsibilities as assigned.

Benefits

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED