BDC Administrator
About The Position
The BDC Administrator will be responsible for gathering accurate customer information to create a database for follow-up and retention. This role involves building knowledge of product information, current sales pricing, and dealership and manufacturer events and promotions. The administrator will utilize computer and phone skills within the Internet department to increase appointments, sales, and customer retention. A key responsibility is scheduling solid appointments with various customer leads, including call-ins, sold and unsold floor traffic, previous customers, referrals, other generic leads, and service and parts customers.
Requirements
- Ability to present information in a clear and professional manner
- Ability to manage one's own time efficiently
- Basic phone and computer skills
- High School graduate or equivalent, 18 years or older required
Responsibilities
- Gather accurate customer information to create a database for follow-up and retention
- Build knowledge of product information, current sales pricing, and dealership and manufacturer events and promotions
- Utilize computer and phone skills within our Internet department to increase appointments, sales and customer retention
- Schedule solid appointments with customer call-ins, lists of sold and unsold floor traffic, previous customers, referrals, other generic leads and service and parts customers
Benefits
- Competitive pay
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
