BDC Administrator

Lithia & Driveway•Paramus, NJ

2d•$60,000 - $80,000•Onsite

About The Position

Dealership: L0766 Mercedes-Benz of Paramus Mercedes-Benz of Paramus NOW HIRING BDC Administrators in our Sales Department! Pay: Earning potential of $60k to $80k annually based on performance Schedule: Full time, Saturday availability required with one weekday off If you're looking for a fast-paced, challenging, and lucrative role for the next step in your career, this is a perfect fit for you! We've got a national network of career growth opportunities and are looking for a performance-minded individual that will help us continue to drive success through our Business Development Center. At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both. Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!

Requirements

Experienced call center and BDC representatives
Customer-facing telemarketing, administrative, retail/hospitality, business development roles preferred but not required
Ability to prioritize customer experience through a professional, enthusiastic, and friendly attitude with all potential customers
High School graduate or equivalent, 18 years or older required.
We are a drug free workplace.

Responsibilities

Gather accurate customer information to create a database for continual follow-up and retention
Build and maintain knowledge of product information, current sales pricing, and dealership and manufacturer events and promotions.
Utilize computer & phone skills within our Internet department to increase appointments, sales and customer retention.
Schedule solid appointments with customer call-ins, lists of sold and unsold floor traffic, previous customers, referrals, other generic leads and service and parts customers.