BDC Administrator

Lithia & Driveway • Paramus, NJ

10h • Onsite

About The Position

Mercedes-Benz of Paramus is NOW HIRING BDC Administrators in our Sales Department! This is a full-time role with Saturday availability required and one weekday off. If you're looking for a fast-paced, challenging, and lucrative role for the next step in your career, this is a perfect fit for you! We've got a national network of career growth opportunities and are looking for a performance-minded individual that will help us continue to drive success through our Business Development Center.

Requirements

• Experienced call center and BDC representatives
• Customer-facing telemarketing, administrative, retail/hospitality, business development roles preferred but not required
• Ability to prioritize customer experience through a professional, enthusiastic, and friendly attitude with all potential customers
• High School graduate or equivalent, 18 years or older required.
• We are a drug free workplace.

Responsibilities

• Gather accurate customer information to create a database for continual follow-up and retention
• Build and maintain knowledge of product information, current sales pricing, and dealership and manufacturer events and promotions.
• Utilize computer & phone skills within our Internet department to increase appointments, sales and customer retention.
• Schedule solid appointments with customer call-ins, lists of sold and unsold floor traffic, previous customers, referrals, other generic leads and service and parts customers.

Benefits

• Competitive, performance-based pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED