BCSO Human Resources Technician

Buncombe CountyAsheville, NC
$29 - $31Onsite

About The Position

This position functions as a strategic partner in an assigned department providing various administrative functions in areas such as personnel actions, employment, timekeeping and payroll to ensure consistent application of policies, procedures and practices.

Requirements

  • Knowledge of County personnel policies, practices and procedures.
  • Knowledge of federal and state laws, and State policies, procedures and practices.
  • Knowledge of office practices, procedures and standard records maintenance.
  • Ability to interpret and apply standard personnel policies, procedures, and regulations.
  • Ability to exercise judgment in evaluating situations and making recommendations concerning employees and positions, transactions, and problems.
  • Ability to handle a variety of personnel situations with tact and diplomacy in a confidential manner.
  • Ability to analyze and interpret policy and procedural guidelines and to resolve problems and questions.
  • Ability to research program documents and narrative materials, and to compile reports from information gathered.
  • Ability to maintain clerical and statistical records.
  • Ability to gather, compile, and evaluate position and employee information.
  • Ability to use logic and reasoning to understand, analyze, and evaluate situations and exercise good judgment to make appropriate decisions.
  • Interact with other employees, customers and partners in an effective manner, with professionalism and cultural competency; work effectively and efficiently as a team contributor including interacting and communicating clearly and effectively both orally and in writing.
  • Maintain knowledge of the agency organizational rules, policies, procedures, services and mission.
  • Plan, prioritize, and organize work effectively to produce quality work with measurable results and within identified deadlines.
  • Function in highly stressful circumstances and demonstrate the ability to adapt to changing priorities, deadlines and directions; ability to maintain calm demeanor while dealing with stressful situations and customers.
  • Conduct business in an ethical manner at all times while maintaining a high level of professionalism and confidentiality; coordinate work efforts with other employees and organizations to accomplish a common task.
  • Safely and successfully perform the essential job functions consistent with ADAAA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
  • Maintain regular, punctual attendance consistent with ADAAA, FMLA and other federal state and local standards.
  • Ability to successfully pass a drug screen and criminal background check.

Nice To Haves

  • Associate degree in a relevant field from an appropriately accredited institution and one (1) year of experience or a High School or General Educational Development (GED) diploma and three (3) years of experience.

Responsibilities

  • Process a variety of personnel actions to effect changes in employee status such as pay increases, transfers, promotions, and terminations according to established policies and procedures.
  • Provide department time keeping functions including entering leave, reconciliation of payroll, and employee correspondence related to payroll matters.
  • Assist with recruitment and employment activities including the maintenance of recruitment selection files and the initiation of approvals for new hires.
  • Performs administrative support work such as data entry and retrieval, file maintenance, and creating reports and spreadsheets to ensure accuracy and conformance to established procedures and policies.
  • Assist employees, applicants and external customers with general inquiries; provide information on departmental policies and procedures or refer inquiry to the appropriate staff member.
  • Performs other related duties as assigned.

Benefits

  • The job posting mentions adherence to Department and County attendance policies and procedures, and that employees may be needed to work after-hours, weekends and during a public emergency. It also mentions that Buncombe County Government realizes the importance of a diverse professional workforce and the need to foster a responsive and innovative organizational culture, one that fully engages all of our employees, honoring and building on each employee's unique experiences, opinions, and perspective. It is the policy of Buncombe County to provide equal employment opportunities (EEO) to all persons regardless of race, natural hair or hairstyles, ethnicity, creed, color, sex, sexual orientation, gender identity or expression, national origin or ancestry, marital or familial status, pregnancy, veteran status, religious belief or non-belief, age, or disability or any other legally protected class under federal or NC State law. EEO practices and employment decisions regarding recruitment, hiring, assignment, promotion and compensation shall not be based on any of these protected classes. In addition, the County expressly prohibits any form of workplace harassment or discrimination.
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