BAS Service Technician
About The Position
Kelso Building Services (KBS) is seeking an experienced HVAC Controls Service Technician to support and grow its Building Automation Systems (BAS) service business throughout the Wasatch. The technician supports customers across commercial, healthcare, education, industrial, retail, and mission-critical facilities, using advanced remote monitoring and analytics capabilities through the Kelso Digital Operations Center. BAS Technicians service, maintain, troubleshoot, repair, and optimize Building Automation Systems and integrated smart building technologies while providing customer support. The position combines field service expertise with remote diagnostics, analytics, cybersecurity awareness, and customer relationship management. The technician is expected to independently resolve complex BAS and HVAC control issues while maintaining exceptional customer satisfaction.
Requirements
- At least 2 years of BAS service experience.
- Strong HVAC troubleshooting knowledge.
- Experience reading control drawings and sequences of operation.
- Experience commissioning and servicing DDC systems.
- Valid driver’s license with an acceptable driving record.
- Ability to pass background screening and drug testing.
- Strong communication and customer service skills.
Nice To Haves
- Experience with one or more of the following platforms: Tridium Niagara, Johnson Controls Metasys, Distech Controls, Delta Controls, Siemens Desigo, Honeywell WEBs, Alerton, Reliable Controls, KMC Controls, Carrier i-Vu, ABB, or Schneider Electric EcoStruxure.
- Niagara N4 Certification.
- Manufacturer certifications.
- HVAC Technician certification.
- Electrical troubleshooting experience.
- Associate degree or technical training in HVAC, Controls, Electronics, or a related field.
Responsibilities
- Troubleshoot and repair BAS control systems and field devices.
- Diagnose HVAC, mechanical, electrical, and controls-related issues.
- Perform preventative maintenance and service agreement inspections.
- Support controller replacements, upgrades, migrations, and system expansions.
- Validate sequences of operation and optimize system performance.
- Assist with commissioning, retro-commissioning, and startup activities.
- Complete point-to-point verification and functional performance testing.
- Maintain accurate documentation and system backups.
- Support enterprise and site-level building automation platforms.
- Assist customers with energy optimization initiatives.
- Configure alarming, trending, dashboards, and analytics.
- Support integration of HVAC, lighting, power monitoring, refrigeration, and specialty systems.
- Assist with Fault Detection & Diagnostics (FDD) initiatives.
- Use remote monitoring tools to identify and resolve issues proactively.
- Develop strong customer relationships and serve as the primary technical contact for assigned accounts.
- Recommend system improvements and lifecycle planning.
- Identify and develop service agreement and project opportunities.
- Coordinate with project managers, service managers, and sales teams.
- Mentor junior technicians and apprentices.
- Assist with technical training and onboarding.
- Provide field leadership on complex service projects.
- Support technical standards and best practices.
Benefits
- Medical, dental, and vision insurance.
- 401(k) with company match.
- Paid time off.
- Paid holidays.
- Company-provided training and certifications.
- Career advancement opportunities.
- Access to industry-leading smart building technologies.
- Overtime opportunities.
- Performance incentives.
- Company vehicle.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
