BARTENDER

18 Degrees Express•Chandler, AZ

About The Position

The Bartender maintains the bar area, fulfills drink orders, and prepares and serves food items in a bar/restaurant setting. The role requires knowledge of liquor, mixed drinks, beer, wine, and menu options, along with attentiveness to patrons and their alcohol consumption. Bartenders greet customers, learn their preferences, answer questions, recommend menu items, and prepare and serve beverages. They provide attentive customer service while maintaining control of the bar and managing financial transactions. Must be available to work weekends and evenings/late nights.

Requirements

Ability to clearly articulate greetings and farewells and understand requests for assistance.
Desire to help where needed and work as part of a team.
Passion for providing extraordinary service.
Appetite for learning and great food.
Flexibility to work a variety of shifts.
Ability to work positively in a fast-paced environment.
High school diploma or GED preferred.
Maricopa County Food Handlers Card required.
Title IV Alcohol Certification required.
Restaurant and customer experience preferred.

Nice To Haves

High school diploma or GED.
Restaurant experience.
Customer experience.

Responsibilities

Deliver consistently high-level customer service and maintain a safe environment by identifying problem guests and having them removed.
Keep the bar area clean in accordance with company guidelines and local health department requirements.
Maintain an accurate cash drawer and account for discrepancies in the final tally.
Greet and welcome guests, including by name when known.
Mix drinks according to specified serving sizes to maintain consistent drink costs.
Maintain an efficient work pace and keep bar customers satisfied.
Prepare and assemble menu food items, including appetizers, snacks, and light meals.
Educate customers about food items and how they are prepared and served; the current setup is Grab n’ Go, not a full kitchen.
Comply with health and safety regulations and food-handling standards.
Interact with patrons to provide a positive and friendly guest experience.
Check identification to verify customers meet legal age requirements.
Keep the bar stocked with liquor, beer, wine, mixers, ice, napkins, straws, glassware, food condiments, and other accessories.
Organize the bar area to streamline drink preparation and inventory.
Prepare fruit garnishes and date them according to health code requirements.
Help ensure patrons have a safe ride home, calling a taxi or Uber when appropriate.
Complete special projects as assigned by the Manager.