La Mer - Bartender (Part-Time)

Halekulani Hotel•Honolulu, HI

13d

About The Position

The Bartender interacts with hotel guests and ensures they have a memorable experience by attending to beverage needs courteously and efficiently. The role involves completing assigned tasks while following hotel safety standards. The Bartender prepares and serves beverages, maintains the bar area and supplies, follows applicable liquor and health regulations, and supports positive guest relations.

Requirements

High school diploma or equivalent vocational training certificate.
One year of experience as a Bartender or in a similar position at a 4-star hotel or restaurant, or an equivalent combination of education and experience.
Current Liquor Commission Bartenders Card (yellow).
CPR certification.
Ability to lift items weighing 30 lbs or more safely.
Ability to stand and walk for extended hours throughout a work shift and endure various physical movements throughout work areas.
Detail-oriented, with the ability to multitask.
Ability to maintain positive guest relations and work effectively with various types of customers.
Strong written and verbal communication skills.
Good management and organizational skills.
Knowledge of federal and state health laws, regulations, and safety codes.
Strong knowledge of drink recipes and beverage service standards.

Nice To Haves

Certification from an alcohol awareness program (preferred for serving alcoholic beverages).
Certification of previous training in liquor, wine, and food service.

Responsibilities

Anticipate guests’ needs, respond promptly, acknowledge guests, and maintain positive guest relations.
Be familiar with hotel services and features and local attractions and activities to answer guest inquiries accurately.
Help resolve guest complaints and ensure guest satisfaction.
Meet with the manager on duty to review assignments, expected business levels, changes, and other information relevant to the day’s activities.
Communicate additions or changes to assignments throughout the shift.
Coordinate the setup, maintenance, and breakdown of the assigned bar area, including its supplies and equipment.
Maintain cleanliness, sanitation, and organization in assigned work areas.
Maintain knowledge of beverage selections, glassware, garnishes, menu items, ingredients, preparation methods and times, presentation, and prices.
Follow state liquor laws and regulations, including prohibitions against serving minors or intoxicated persons and drunk driving.
Prepare beverage orders according to recipes and guest preferences.
Prepare and maintain adequate stocks of fresh juices, fruits, simple syrups, and savories required for drink recipes.
Handle wares carefully to prevent breakage and loss.
Report damages, maintenance problems, and safety hazards to the manager on duty.
Follow hotel, Health Department, sanitation, and safety regulations.
Perform other duties as required or assigned.