Beauty Counter Manager - La Mer - Southpark

Nordstrom•Charlotte, NC

13d•$21 - $22•Onsite

About The Position

The Beauty Counter Manager at Nordstrom plays a dual role as a salesperson and teacher, maximizing sales for an assigned beauty brand. The position creates personalized beauty experiences and builds customer relationships both in-store and digitally. Ideal candidates are results-oriented, passionate about beauty trends, and thrive in a commissioned sales environment.

Requirements

Passion for customer service and beauty, including trends, makeup application, and skincare.
Ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
Empathy and respect for all customers, creating a supportive environment during makeup and skincare applications.
Strong multitasking, organization, and follow-through skills.
Drive to achieve sales goals, with interest in using networking and technology.
Ability to work a flexible schedule based on business needs, including evenings and weekends.
High level of ownership, accountability, and initiative.

Responsibilities

Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
Collaborate with team members to create a welcoming and inclusive environment for all customers.
Set and achieve personal and counter sales goals using in-store and digital selling tools, including text and social media.
Manage the scheduling and execution of vendor events and promotions.
Build and maintain strong vendor relationships to maximize business results.
Keep the department organized, clean, and customer-ready.
Stay current on beauty trends, products, and industry knowledge through training provided by Nordstrom and luxury brand partners.
Manage sales, refunds, and exchanges, and build customer loyalty by opening new Nordstrom Rewards accounts.