Bartender

Applebee's (Potomac Family Dining Group)•Fairfax, IA

About The Position

The Bartender is primarily responsible for providing bar guests with superior food and beverage service in accordance with Potomac Family Dining Group and Applebee’s brand standards for timeliness, accuracy, and guest service. The position prepares and serves alcoholic and non-alcoholic beverages, communicates with guests, processes orders and payments, and maintains a clean and organized bar service area. The role may occasionally include serving guests in a Carside To-Go area. The position requires a friendly, engaging, and professional demeanor; the ability to work as part of a team and follow manager guidance; and the ability to meet the physical demands of fast-paced restaurant work. Travel is less than 5%.

Requirements

  • Friendly and engaging demeanor.
  • Must be at least 21 years old.
  • Prior bar service experience.
  • Reading, writing, basic math, and verbal communication skills.
  • Reliable transportation.
  • Ability to build relationships and work as part of a team.
  • Ability to follow manager instructions and guidance.
  • Ability to communicate and behave professionally at all times.
  • Ability to meet the stated physical demands, including standing, moving, reaching, bending, stooping, kneeling, lifting, and carrying items.

Nice To Haves

  • ServeSafe Alcohol Certification.
  • Bi-lingual experience.
  • High school degree or GED is preferred.

Responsibilities

  • Serve food and drinks to guests courteously and in a timely manner.
  • Mix ingredients to prepare alcoholic and non-alcoholic beverages according to Applebee’s standards.
  • Interact verbally with bar guests to create a friendly and upbeat experience.
  • Greet guests, answer questions, and make suggestions regarding food and drinks.
  • Complete assigned opening and closing side work.
  • Slice fruit and vegetable garnishes for drinks.
  • Present guest checks, make correct change, and complete necessary credit transactions.
  • Process employee and manager food orders.
  • Relay food orders to the kitchen using the computerized point-of-sale register system in a timely and accurate manner.
  • Manage alcohol service in compliance with state and federal laws and regulations and company and brand policies.
  • Participate in clearing and resetting the bar area.
  • Occasionally serve guests in a Carside To-Go area.
  • Maintain a clean and organized work area.
  • Explain and demonstrate the use of Tabletop Electronic Devices to guests.
  • Use suggestive selling techniques to drive sales, create a strong customer experience, and develop customer and community relationships to encourage guest visits.
  • Participate in Local Store Marketing to drive bar traffic and overall restaurant business.
  • Remove trash and garbage from the bar service area and take it to the dumpster.
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