Bartender

Applebee's (Potomac Family Dining Group)•Mechanicsville, VA

14d

About The Position

The Bartender is primarily responsible for delivering superior food and beverage service to bar guests in accordance with Potomac Family Dining Group and Applebee’s brand standards for timeliness, accuracy, and guest service. The role includes preparing alcoholic and non-alcoholic beverages, serving food and drinks, interacting with guests, processing payments, and maintaining the bar area. The bartender may occasionally serve guests in a Carside To-Go area and participates in local store marketing to increase bar traffic and restaurant sales. The position requires prior bar service experience, a friendly and engaging demeanor, and the ability to communicate professionally, work as part of a team, and follow manager guidance. Employees must be at least 21 years old. A high school degree or GED is preferred, and ServeSafe Alcohol Certification and bilingual experience are pluses. The role involves frequent standing and movement, carrying service items and supplies, lifting, bending, reaching, and kneeling. Work takes place in a fast-paced environment with wet floors, loud noises, and outdoor conditions. Travel is less than 5%.

Requirements

Friendly and engaging demeanor.
Must be at least 21 years old.
Prior bar service experience.
Reading, writing, basic math, and verbal communication skills.
Reliable transportation.
Ability to build relationships and work as a team player.
Ability to follow manager instructions and guidance.
Ability to communicate and behave professionally at all times.
Ability to wipe down tabletops, table legs, and booth seats, and pick up floor debris.
Ability to transport plates, glasses, and baskets between the service bar and kitchen more than 30 times per shift.
Mobility throughout the work period.
Ability to transport glass racks and cases weighing up to 25 pounds up to 15 times per shift.
Ability to stand and exert fast-paced mobility for periods of up to four hours.
Good sense of balance and ability to reach, bend, stoop, and kneel, and frequently lift up to 50 pounds.
Frequent immersion of hands in water every five minutes throughout a shift.
Ability to speak clearly and listen attentively to guests and coworkers.

Nice To Haves

ServeSafe Alcohol Certification.
Bilingual experience.
High school degree or GED preferred.

Responsibilities

Serve food and drinks to guests courteously and in a timely manner.
Mix liquor, soda, water, fruit juice, and other ingredients to prepare alcoholic and non-alcoholic beverages according to Applebee’s standards.
Interact verbally with bar guests to create a friendly and upbeat experience.
Greet guests, answer questions, and make suggestions about food, drinks, and other offerings.
Complete assigned opening and closing side work.
Slice fruit and vegetable garnishes for beverages.
Present guest checks, make correct change, and complete necessary credit transactions.
Process employee and manager food orders.
Relay food orders to the kitchen through the point-of-sale computerized register system in a timely and accurate manner.
Manage alcohol service in accordance with state and federal laws and regulations and company and brand policies.
Participate in clearing and resetting the bar area.
Occasionally serve guests in a Carside To-Go area.
Maintain a clean and organized work area.
Explain and demonstrate use of Tabletop Electronic Devices to guests.
Use suggestive selling techniques to drive sales, create a positive customer experience, and develop customer and community relationships that increase guest visits.
Participate in Local Store Marketing to drive bar traffic and overall restaurant business.
Remove trash and garbage from the bar service area and take it to the dumpster.