Bartender

Applebee's (Potomac Family Dining Group)•Harrisonburg, LA
•Onsite

About The Position

The Bartender is primarily responsible for providing bar guests with superior food and beverage service in accordance with Potomac Family Dining Group and Applebee’s brand standards for timeliness, accuracy, and guest service. The role interacts with guests, prepares and serves alcoholic and non-alcoholic beverages, processes orders and payments, and helps maintain a clean, organized bar. The position may occasionally include serving guests in a Carside To-Go area. The job involves use of point-of-sale and tabletop electronic devices, phones, soda fountains, blenders, frozen drink machines, cutting utensils, and other bar equipment. It is performed in a fast-paced environment that may include wet floors, loud noises, and outdoor conditions. Travel is less than 5%. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

  • Friendly and engaging demeanor.
  • Must be at least 21 years old.
  • Prior bar service experience.
  • Reading, writing, basic math, and verbal communication skills.
  • Reliable transportation.
  • Ability to build relationships and work as part of a team.
  • Ability to follow manager instructions and guidance.
  • Ability to communicate and behave professionally at all times.
  • Ability to perform the stated physical tasks, including standing and moving for extended periods, lifting, reaching, bending, stooping, kneeling, and frequent hand immersion in water.

Nice To Haves

  • ServeSafe Alcohol Certification.
  • Bilingual experience.
  • High school degree or GED is preferred.

Responsibilities

  • Serve food and drinks to guests courteously and in a timely manner.
  • Prepare alcoholic and non-alcoholic beverages by mixing ingredients according to Applebee’s standards.
  • Interact verbally with bar guests in a friendly and upbeat manner; greet guests, answer questions, and make food and drink suggestions.
  • Complete assigned opening and closing side work.
  • Prepare fruit and vegetable garnishes.
  • Present guest checks, make correct change, and complete necessary credit transactions.
  • Process employee and manager food orders.
  • Relay food orders to the kitchen through the computerized point-of-sale register system accurately and promptly.
  • Manage alcohol service in accordance with applicable state and federal laws and regulations and company and brand policies.
  • Help clear and reset the bar area.
  • Occasionally serve guests in a Carside To-Go area.
  • Maintain a clean and organized work area.
  • Explain and demonstrate use of Tabletop Electronic Devices to guests.
  • Use suggestive selling to drive sales, create a positive guest experience, build customer and community relationships, and encourage repeat visits.
  • Participate in Local Store Marketing to drive bar traffic and restaurant sales.
  • Remove trash and garbage from the bar service area to the dumpster.
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