Bartender

Applebee's (Potomac Family Dining Group)•Glen Allen, VA

14d

About The Position

The Bartender is primarily responsible for providing bar guests with superior food and beverage service in accordance with Potomac Family Dining Group and Applebee’s standards for timeliness, accuracy, and guest service. The role involves preparing and serving alcoholic and non-alcoholic drinks, taking and relaying food orders, processing payments, and maintaining the bar area. Bartenders may occasionally serve Carside To-Go guests and participate in local store marketing activities.

Requirements

Be at least 21 years old.
Have prior bar service experience.
Have a friendly and engaging demeanor.
Have reading, writing, basic math, and verbal communication skills.
Have reliable transportation.
Be able to build relationships and work as part of a team.
Be able to follow manager instructions and guidance.
Communicate and behave professionally at all times.
Meet the physical demands of the role, including standing and moving at a fast pace, carrying service items, lifting, reaching, bending, stooping, kneeling, and frequent hand immersion in water.
Be able to speak clearly and listen attentively to guests and coworkers.

Nice To Haves

ServeSafe Alcohol Certification.
Bilingual experience.
High school degree or GED.

Responsibilities

Serve food and drinks to guests courteously and in a timely manner.
Prepare alcoholic and non-alcoholic beverages according to Applebee’s standards.
Interact verbally with bar guests to create a friendly and upbeat experience.
Greet guests, answer questions, and make suggestions regarding food and drinks.
Complete assigned opening and closing side work.
Prepare fruit and vegetable garnishes.
Present guest checks and provide correct change or complete credit transactions.
Process employee and manager food orders.
Relay food orders to the kitchen using the point-of-sale register system accurately and promptly.
Manage alcohol service in accordance with applicable state and federal laws and regulations, as well as company and brand policies.
Help clear and reset the bar area.
Occasionally serve guests in Carside To-Go.
Maintain a clean and organized workspace.
Explain and demonstrate how to use Tabletop Electronic Devices to guests.
Use suggestive selling to drive sales and create a strong guest experience, while developing customer and community relationships to encourage return visits.
Participate in local store marketing to increase bar traffic and overall restaurant business.
Remove trash and garbage from the bar service area and take it to the dumpster.