Bartender

Applebee's (Potomac Family Dining Group)•Upper Marlboro, MD

14d

About The Position

This customer service-oriented position is primarily responsible for delivering superior food and beverage service to bar guests in accordance with Potomac Family Dining Group and Applebee’s brand standards for timeliness, accuracy, and guest service. The role involves preparing and serving alcoholic and non-alcoholic beverages, interacting with guests, processing orders and payments, maintaining the bar area, and supporting restaurant sales and guest relationships. The bartender may occasionally serve guests in a Carside To-Go area.

Requirements

Must be at least 21 years old.
Prior bar service experience.
Friendly and engaging demeanor.
Reading, writing, basic math, and verbal communication skills.
Reliable transportation.
Ability to build relationships and work as part of a team.
Ability to follow manager instructions and guidance.
Ability to communicate and behave professionally at all times.
Ability to meet the physical demands of the role, including standing and moving at a fast pace, carrying items, and lifting up to 50 pounds.

Nice To Haves

ServeSafe Alcohol Certification.
Bilingual experience.
High school degree or GED.

Responsibilities

Serve food and drinks to guests courteously and in a timely manner.
Mix liquor, soda, water, fruit juice, and other ingredients to prepare alcoholic and non-alcoholic beverages according to Applebee’s standards.
Interact verbally with bar guests to create a friendly and upbeat experience.
Greet guests, answer questions, and make suggestions regarding food and drinks.
Complete assigned opening and closing side work.
Slice fruit and vegetable garnishes for drinks.
Present checks to bar patrons, make correct change, and complete necessary credit transactions.
Process employee and manager food orders.
Relay food orders to the kitchen using the point-of-sale computerized register system accurately and promptly.
Manage alcohol service in accordance with state and federal laws and regulations and company and brand policies.
Participate in clearing and resetting the bar area.
Occasionally serve guests in a Carside To-Go area.
Maintain a clean and organized work area.
Explain and demonstrate the use of Tabletop Electronic Devices to guests.
Use suggestive selling techniques to drive sales, create a strong customer experience, develop customer and community relationships, and increase guest visits.
Participate in Local Store Marketing to drive bar traffic and overall restaurant business.
Remove trash and garbage from the bar service area and take it to the dumpster.