Bartenders(2) Openings

Kewadin Casinos•Sault Ste. Marie, MI

About The Position

The Bartender, under the direction of the Lead Bartender, welcomes and serves guests food and drinks in a courteous and timely manner, while keeping work areas clean and stocked. The role provides attentive, cheerful, courteous, and professional customer service to all customers, internal and external, with the goal of exceeding their expectations. The Bartender mixes and serves drinks and food, prepares ready-to-eat foods in the bar/lounge, and follows Kewadin policies and procedures, including those related to bar service. The position checks customer identification to verify legal age for alcohol purchases, ensures minors and intoxicated guests are not served, and complies with TIPS guidelines. It also maintains stocked and ready-to-serve bar areas, cleans and prepares areas for the next shift, rotates inventory to keep products fresh, and prepares fruit and vegetable garnishes. Additional duties include processing cash transactions and reconciling them to the point-of-sale system, performing Bar Server duties as needed, and completing other job-related tasks as assigned.

Requirements

High school diploma or equivalent preferred.
Experience as a bartender or in food service or customer service preferred.
Complete TIPS training and certification upon hire.
Knowledge of customer service standards.
Excellent appearance and personality.
Basic math skills.
Ability to work in high-stress environments and handle difficult situations.
Ability to communicate effectively orally and in writing.
Adaptability and flexibility.
Availability to work various shifts, including nights, weekends, and holidays.
Ability to work extended hours when needed.
Ability to learn to operate a telephone, POS system, glass washer, pop systems, and beer and liquor systems.
Ability to handle multiple transactions simultaneously.
Ability to establish and maintain effective working relationships with supervisory personnel, coworkers, and the general public.

Nice To Haves

Native American preferred.
Bartending or food service or customer service experience preferred.
High school diploma or equivalent preferred.

Responsibilities

Mix and serve drinks and food items to guests.
Follow Kewadin policies and procedures, including those pertaining to bar service.
Prepare ready-to-eat foods in the bar/lounge.
Check customer identification to verify age requirements for purchasing alcohol.
Keep the bar fully stocked and ready to serve guests.
Clean work and bar areas throughout the shift and leave them clean and stocked for the next shift.
Ensure minors and intoxicated guests are not served alcoholic beverages.
Comply with TIPS guidelines for serving guests.
Provide attentive, cheerful, courteous, and professional customer service.
Rotate inventory to ensure products sold are fresh.
Prepare and cut fruit and vegetables for garnishes each shift.
Process cash transactions and reconcile them to the point-of-sale system.
Complete Bar Server duties as needed.
Perform other job-related duties as assigned.