Bartender

Applebee's (Potomac Family Dining Group)•Charles Town, WV

About The Position

The Bartender is primarily responsible for delivering superior food and beverage service to bar guests in accordance with Potomac Family Dining Group and Applebee’s brand standards for timeliness, accuracy, and guest service. The role involves preparing and serving alcoholic and non-alcoholic beverages, interacting with guests, processing orders and payments, and maintaining the bar area. The position may occasionally include serving guests in a Carside To-Go area.

Requirements

  • Friendly and engaging demeanor.
  • Must be 21 years of age or older.
  • Prior bar service experience.
  • Reading, writing, basic math, and verbal communication skills.
  • Reliable transportation.
  • Ability to build relationships and work as part of a team.
  • Ability to follow manager instructions and guidance.
  • Ability to communicate and behave professionally at all times.

Nice To Haves

  • ServeSafe Alcohol Certification.
  • Bilingual experience.
  • High school degree or GED.

Responsibilities

  • Serve food and drinks to guests courteously and in a timely manner.
  • Prepare alcoholic and non-alcoholic beverages by mixing ingredients according to Applebee’s standards.
  • Interact verbally with bar guests to create a friendly and upbeat atmosphere.
  • Greet guests, answer questions, and make suggestions regarding food and drinks.
  • Complete assigned opening and closing side work.
  • Slice fruit and vegetable garnishes for beverages.
  • Present guest checks, make correct change, and complete necessary credit transactions.
  • Process employee and manager food orders.
  • Relay food orders to the kitchen using the computerized point-of-sale register system accurately and promptly.
  • Manage alcohol service in accordance with applicable state and federal laws and regulations, as well as company and brand policies.
  • Participate in clearing and resetting the bar area.
  • Occasionally serve guests in a Carside To-Go area.
  • Maintain a clean and organized work area.
  • Explain and demonstrate how to use Tabletop Electronic Devices to guests.
  • Use suggestive selling techniques to drive sales, create a strong guest experience, and develop customer and community relationships that increase guest visits.
  • Participate in Local Store Marketing to drive bar traffic and overall restaurant business.
  • Remove trash and garbage from the bar service area and take it to the dumpster.
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