Bartender - Aletitude - Asheville Regional Airport

Retail and Dining Positions•Fletcher, NC
•Onsite

About The Position

The Bartender at Paradies Lagardère’s Dining Division delivers exceptional customer service by preparing high-quality beverages and providing timely, accurate, and friendly service. The role creates first-class experiences for travelers through guest engagement, knowledge of menu offerings, and professional hospitality. Team members are expected to uphold the company’s TRIFIC values—Trust, Respect, Integrity, First-Class, Innovation, and Commitment—and help maintain a safe, respectful work environment free of harassment. The Bartender prepares and serves craft cocktails, beer, wine, and food; processes transactions accurately; maintains a clean, sanitized, and stocked bar; and follows alcohol awareness, food safety, and sanitation procedures. The position requires working various shifts in a team-oriented, 7/365 environment and performing physical tasks such as prolonged standing, bending, reaching, climbing ladders, and walking long distances.

Requirements

  • High school diploma or GED.
  • ServeSafe Food Handler’s Certification or equivalent.
  • Food and beverage experience.
  • At least 1 year of bartending experience.
  • Ability to take direction and collaborate in a team environment.
  • Ability to work in a high-energy, demanding environment.
  • Excellent time-management skills and attention to detail.
  • Math skills for calculating costs, making change, and handling cash.
  • Good communication skills and ability to work independently and with team members.
  • Ability to work unsupervised for extended periods and exercise good judgment with customers and peers.
  • Excellent customer service skills and ability to communicate effectively in English.
  • Strong self-motivation, organizational skills, and positive interpersonal skills.
  • Ability to prioritize and handle multiple tasks, adapt to changing priorities, and respond to unexpected situations.
  • Proficiency in reading, writing, and mathematics in English.
  • Knowledge of federal, state, and local liquor laws.
  • Ability to lift at least 25 pounds and perform essential tasks including standing, bending, reaching, climbing a ladder, and walking long distances.
  • Ability to stand for long periods and work in varying temperatures.
  • Ability to work various shifts in a team-oriented, 7/365 environment.

Responsibilities

  • Provide courteous, friendly, efficient, and first-class service to guests, business partners, and team members.
  • Greet guests, take drink and food orders, provide menu information, and identify opportunities for additional sales.
  • Engage with guests professionally and respond appropriately to customer concerns.
  • Check guests’ identification to verify they are of legal drinking age.
  • Prepare and serve craft cocktails, beer, wine, and food, using appropriate mixing tools, techniques, garnishes, and fruit.
  • Process cash, credit, and debit transactions accurately through the point-of-sale system.
  • Follow alcohol awareness procedures to prevent intoxication and respond to intoxicated guests.
  • Keep the bar clean, sanitized, stocked, and organized; clean and stock glassware using the glass washer and sanitizer.
  • Complete opening and closing side work as directed.
  • Follow management direction, collaborate with team members, and support management decisions once made.
  • Follow health, safety, sanitation, food safety, and applicable local, state, and federal laws and regulations.
  • Inventory beverages and operational supplies and order replacements as needed.
  • Build guest loyalty and improve selling skills using available training materials.
  • Maintain a work area free of safety hazards, including sweeping and mopping when needed.
  • Perform other duties as assigned.
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