Bartender

Dave & Buster's•Greenwood, IN

13d

About The Position

Dave & Buster’s Bartenders provide fast, friendly service and attend to Guests’ needs to create an enjoyable experience. They prepare and serve food and drinks, process orders and payments accurately, maintain a clean and organized station, and help promote the Dave & Buster’s brand. The position works in a noisy, fast-paced restaurant environment and may require work on days, nights, and weekends. Restaurant or bar experience is preferred but not required.

Requirements

Must be at least 18 years of age.
Must be able to read and communicate in English.
Must communicate effectively with Guests to generate enthusiasm about the Dave & Buster’s experience.
Must be friendly and able to smile frequently.
Must be able to read and write handwritten notes.
Must be able to lift and carry up to 30 pounds.
Must be able to move around the facility and stand or walk for 100% of the shift, for long periods.
Must be able to reach, bend, stoop, mop, sweep, and wipe frequently.
Must be able to work in noisy, fast-paced environments with distracting conditions and in hot and cold areas, including freezers and areas around cooking equipment.
Must be able to work days, nights, and/or weekends as required.

Nice To Haves

Restaurant and/or bar experience is preferred but not required.

Responsibilities

Provide friendly, attentive service and create a warm, fun atmosphere for Guests and Team members.
Keep the immediate supervisor informed of significant problems or unusual matters, take corrective action where appropriate, or suggest alternatives.
Follow sanitation procedures and keep the station clean; set up and take down station tables appropriately.
Manage a personal cash bank and accurately process financial transactions, including operating credit card machines, making change, and accounting for funds at shift end.
Follow alcohol-awareness procedures to prevent intoxication and respond to intoxicated Guests; assess Guest demeanor and alert a Manager when needed.
Follow bar recipes to provide consistent products, control costs, and support Guest satisfaction.
Greet newly seated Guests, take food and drink orders accurately, and answer questions about menu items and preparation.
Enter orders quickly and in the proper sequence using Micros, including appropriate modifications and charges; operate Micros and personal keys accurately.
Complete station side work and opening and closing duties in a timely manner.
Ensure food is properly garnished and deliver trays to designated bar areas and other restaurant sections as needed.
Work quickly and efficiently while following the “Full hands in, Full hands out” philosophy.
Participate in incentives and contests to drive sales and promote the brand.
Complete bar inventories and daily requisition sheets as requested and required.
Assist with party setup and breakdown, help other Team members as needed, and bus and reset tables as needed.
Check back after food delivery, maintain drink levels, remove clutter, pre-bus as necessary, and respond promptly to Guest needs.
Maintain a cooperative and harmonious working relationship with other Team members.
Listen to Guests’ orders and needs and communicate verbally with Guests and with Team members through the Micros system.
Maintain the required dress code and a neat, clean, professional appearance.