Bartender

Pyramid Global Hospitality•Tacoma, WA

About The Position

Pyramid Global Hospitality is hiring a customer-focused Bartender at Hotel Murano in Tacoma. The Bartender delivers memorable hospitality through personable guest connections and engaging service, from the initial greeting through departure. The role involves understanding guests’ needs, preparing beverages accurately and promptly, and helping guests navigate the beverage menu. The Bartender works collaboratively with restaurant servers and kitchen and bar staff, addresses guest concerns, and helps create an exceptional experience in a fast-paced environment.

Requirements

  • Current bartender certification or an appropriate license.
  • Two to four years of bartender experience.
  • Knowledge of wine, beer, cocktails, and spirits.
  • Ability to work under pressure in a fast-paced environment.
  • Excellent communication skills.
  • Engaging and welcoming personality.
  • Ability to describe and sell menu offerings.
  • Passion for creating an exceptional experience for guests.

Nice To Haves

  • Knowledge of the latest mixology trends.

Responsibilities

  • Greet guests as they arrive or move about the bar area.
  • Maintain a proper and adequate daily bar setup.
  • Guide guests through the beverage menu using descriptive selling.
  • Take orders accurately and confirm special requests.
  • Understand the details of the bar’s offerings to enhance guest conversations.
  • Work collaboratively with restaurant servers and kitchen and bar staff.
  • Assist guests with concerns and guide them toward a satisfactory resolution.
  • Present bills accurately and promptly.
  • Requisition and stock beer, wine, and spirits.
  • Maintain stock and prepare and store fresh fruit and vegetable garnishes, juices, and other perishables to ensure product quality.
  • Mix, garnish, and present drinks according to standard recipes and portion-control practices.
  • Enter orders into the point-of-sale register and create a check for each guest.
  • Lock up and store beverages, food, and equipment; deposit cash drops; and secure the bank.

Benefits

  • Medical, dental, vision, disability, and life insurance for full-time non-union associates.
  • 401(k) plan.
  • Paid time off for full-time non-union associates: 14 days for the first three years.
  • Seven paid holidays and two floating holidays for full-time non-union associates.
  • Employee room-rate discounts.
  • Part-time associates receive sick time accrued at one hour for every 30 hours worked.
  • Union associates receive vacation based on tenure: one week after one year, two weeks after two years, three weeks after seven years, and four weeks after 15 years.
  • Union associates receive six paid holidays and one personal day.
  • Union associates receive sick time accrued at one hour for every 40 hours worked.
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