Bartender - Ambassador Hotel OKC

Coury Hospitality•Oklahoma City, OK

11d•Onsite

About The Position

The Ambassador Hotel OKC is hiring for a Bartender. This role is for individuals who believe that a great bar experience is about more than a well-made drink; it's about making guests feel welcomed, remembered, and cared for. Thoughtful beverage knowledge allows for personalized experiences and meaningful connections with guests. Great cocktails are built on quality ingredients, balance, technique, and attention to detail. Hospitality means staying attentive and engaged even during the busiest service periods. Teamwork between Front of House, Back of House, and Hotel teams is essential to a successful operation. Every drink and every interaction is an opportunity to create an UNMATCHED MOMENT.

Requirements

Previous bartending, serving, restaurant, hotel, or customer service experience required.
Must be at least 21 years of age.
Must maintain any applicable state or local alcohol service license or certification required for the position.
Strong knowledge of spirits, cocktails, wine, beer, garnishes, and beverage selections.
Knowledge of classic and contemporary cocktail recipes and preparation techniques.
Ability to make thoughtful food and beverage pairing recommendations.
Basic knowledge of POS systems, ordering procedures, and cash handling.
Basic mathematical skills.
Knowledge of food safety and sanitation standards.
Strong communication and interpersonal skills.
Ability to communicate effectively with guests, coworkers, and supervisors.
Ability to think clearly, prioritize, and communicate effectively in high-pressure situations.
Ability to maintain excellent attendance and punctuality.
Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs.
Must wear closed-toe, non-canvas, non-skid-soled shoes while working.

Nice To Haves

Genuine passion for hospitality, cocktails, spirits, wine, and creating memorable guest experiences.
Growing or established knowledge of wine by the glass and are eager to continue developing your bottle knowledge.
Outgoing, positive, and comfortable creating genuine connections with guests.
Ability to prioritize and multitask while maintaining accuracy and hospitality during high-volume service.
Remain calm, professional, and solution-oriented when handling guest requests or challenges.
Understand the importance of cleanliness, sanitation, organization, and responsible beverage service.
Dependable and committed to excellent attendance and punctuality.
Take pride in maintaining a polished appearance and creating a bar environment guests want to return to.

Responsibilities

Welcoming guests promptly and creating a friendly, engaging atmosphere from the moment they approach the bar.
Presenting beverage menus, answering questions, and making thoughtful recommendations based on guest preferences.
Preparing and serving alcoholic and non-alcoholic beverages according to established recipes and service standards.
Creating classic and contemporary cocktails with a strong understanding of flavor balance, ingredients, technique, and presentation.
Demonstrating knowledge of spirits, wine, beer, garnishes, pricing, and beverage selections.
Providing wine service when needed and confidently recommending food and beverage pairings.
Taking beverage orders accurately and entering them promptly into the POS system.
Communicating allergies and dietary restrictions clearly and accurately on guest tickets.
Taking tables in the bar or dining room when assigned by Management.
Checking in with guests throughout their experience to ensure they are satisfied with their food and beverages.
Learning the names and preferences of regular guests and making them feel genuinely recognized and welcomed.
Processing guest payments, credit card transactions, and change accurately.
Keeping bottles, glassware, tools, and bar supplies organized, stocked, and ready for service.
Maintaining a clean and polished bar, including counters, sinks, utensils, shelves, storage areas, and other service spaces.
Assisting with inventory restocking and replenishment of bar supplies.
Communicating equipment or maintenance concerns to Management promptly.
Maintaining open communication with FoH, BoH, and Hotel Curators to ensure seamless service.
Thanking every guest sincerely and creating a warm, memorable farewell.